We never even got to stay at this hotel. On the day of our reservation we received a garbled phone message telling us that they had over booked and that we were being shunted elsewhere. Our booking had been made weeks ago. When I asked why, I was given a variety of excuses depending on who I was talking to. The final excuse, given by the deputy manager was this one:
"Additional rooms are sold via the hundreds of websites we appear on, after we close each site to selling rooms. This can occur as changes to sites can take several hours to be updated on each system and it means we become overbooked".
So beware! A reservation under this system cannot be guaranteed. You too could find yourself thrown out like us.
- Official Description (provided by the hotel):
- A delightfully elegant, Grade II listed, 3 Star Georgian Hotel with 73 bedrooms, centrally located in Stratford upon Avon, just 3 minutes walk from the RSC Theatre and all main local attractions. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Stratford-Upon-Avon
- Stratford-Upon-Avon Best Western