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“Good stay, great location”

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Best Western Grosvenor Hotel
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1,705 reviews from our community

Traveller rating
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    74
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (349)
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English first
Lewes, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
5 of 5 bubbles Reviewed 21 December 2013

Good location in the middle of Stratford so we could walk about the town. Residents have to pay for parking so park on the street if arriving after 6pm. Comfortable rooms and good value for money. Breakfast was excellent with plenty of choices.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank Keith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review, 23 December 2013
Thank you very much for your very kind review of your recent stay with us. I am so very pleased that your stay was so enjoyable.

Thank you again for choosing to stay with us and we look forward to welcoming you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Banbury, United Kingdom
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 21 December 2013

Third year here for a Christmas dinner with my retired colleagues from British Telecom. The food was excellent and served by very friendly staff. As a vegetarian I would like to thank the chef for the particular attention paid to the very tasty meal that he produced. Many thanks and Merry Christmas to all.

  • Stayed December 2013, travelled with friends
    • Value
    • Service
Helpful?
Thank Lampgb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review, 23 December 2013
Good see you enjoyed your lunch, greatly appreciated that you have returned to as again for a third year. I will pass on your kind comments to Chef and look forward to welcoming you back again next year.
Merry Christmas to you all from all of us at the Grosvenor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, England
Level Contributor
402 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 327 helpful votes
5 of 5 bubbles Reviewed 18 December 2013

Our booking was not in their records but they happily found us a table in the Drawing Room. Everywhere was beautifully decorated for Christmas. The tea consisted of a choice of teas/coffees/hot chocolate, sandwiches on brown or white bread (turkey and cranberry, smoked salmon, egg, cheese and tomato). Christmas cake, lemon drizzle cake, black forest gateau, profiterole, trifle, two scones each (plain and fruit) with clotted cream and jam. This was followed by a lovely glass of mulled wine. The service was faultless with contiunous offers of more tea. Only downside might be that the car park is a bit small. The hotel was nearer to the centre of Stratford than I had expected.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Amanda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review, 19 December 2013
Thank you so much for posting your review. Our afternoon teas have become increasingly popular and our new Head Chef is planning great things for next year. All of our staff took great care in decorating the hotel and as with all they do, the service is top notch.
We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 9 December 2013

I have just spent the weekend at this Hotel with family and friends and I have to say the staff on reception where more than welcoming and the dining room staff were very pleasant the young lady in charge her name is Justina was more than welcoming she was very professional and well mannered she was also very helpful with our young grandchild who is only 4. The rooms are lovely and clean and modern I would recommend this Hotel it is close to all the shops and the Christmas shop on the high street was like a winter wonderland it was magical, we also went on the river cruise and was treated to hot mulled wine hot mince pies and clotted cream delicious.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maisie1942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review, 13 December 2013
Thank you for taking the time to share your experience regarding your stay with us. I'm very happy to learn that your stay was so enjoyable. We all take great pride in the service we offer. Always appreciating all guest’s feedback.

We hope to welcome you back soon again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Benfleet, United Kingdom
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 2 December 2013

Me and my fiancée stayed here and everything was absolutely perfect. Great location. The breakfast was excellent. Was very close to the RSC, which my partner loved. Staff were kind and could not have done any more for us.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review, 13 December 2013
Thank you so very much for your kind review of your recent stay at Grosvenor Hotel, I am delighted to find that your stay was so enjoyable. We take great pride in providing our guests with quality service. I will ensure that your feedback is passed on to all the team.

Thank you again for choosing to stay with us and we look forward to welcoming you back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Grosvenor Hotel

Property: Best Western Grosvenor Hotel
Address: Warwick Road, Stratford-upon-Avon CV37 6YT, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Stratford-upon-Avon
#8 Romantic Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Grosvenor Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
A delightfully elegant, Grade II listed, 3 Star Georgian Hotel with 73 bedrooms, centrally located in Stratford upon Avon, just 3 minutes walk from the RSC Theatre and all main local attractions. ... more   less 
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Also Known As:
Best Western Stratford-Upon-Avon
Stratford-Upon-Avon Best Western

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