We booked a table in the restaurant for my birthday today. Although there is a car park it was very small and chaotic.....couldn't park. Tried to exit only to find the exit was blocked by a member of staff!! Jumped out of the car and went to Reception and explained we couldn't get out of the car park, but attitude of Receptionist was not good.
The atmosphere in hotel was ok and the garden dining room was pleasant. We were disappointed with the menu to be honest. We ordered soup to start that was delicious. However to our horror the main courses were served on big wooden boards, similar to a bread board. I had place which quite frankly was very bland. Served on,y with 4 new potatoes and a couple of broccoli spears. My husband had steak, but it was dry and very little of it. Deserts selection was very limited. I had rice pudding which was ok and my husband ended up with cheese and crackers.
If only they could get the menu right and serve on china instead of wood it would make all the difference. Boards in a out are bad enough but not expected in a hotel. Food goes cold,they are not, in our opinion as hygienic as China and must be very heavy and I practical to the waiting staff.
Come on Grosvenor you can do a lot better than that surely!
- Official Description (provided by the hotel):
- A delightfully elegant, Grade II listed, 3 Star Georgian Hotel with 73 bedrooms, centrally located in Stratford upon Avon, just 3 minutes walk from the RSC Theatre and all main local attractions. ... more less
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- Also Known As:
- Best Western Stratford-Upon-Avon
- Stratford-Upon-Avon Best Western