We stayed at a Best Western in York earlier in the year and assumed the same standard would apply but it didn’t.
The staff are very obliging and friendly but the hotel itself is basic. Our double bed was in my opinion very small compared to modern hotel standards. It was however comfortable and clean.
Our room was not made up after our first nights stay. I didn’t even expect clean towels and I was happy enough to make our own bed but it was annoying to see that our empty drinks glasses had not been taken away nor had the tea or coffee been topped up (which was as sparse in the first instance).
My husband went to the bar on the Saturday night and asked for an Irish coffee which they did not know what it was or how to make it. He described it to them and he was given an Irish coffee of sorts. My double Baileys was he smallest double I have ever seen. My sons J20 was fine but the whole affair set us back £16!
The breakfast was good. Nicely cooked and plenty of choice.
- Free Wifi
- Breakfast included