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“Shakespeare country”

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Crowne Plaza Stratford-Upon-Avon
Certificate of Excellence
London, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Shakespeare country”
4 of 5 bubbles Reviewed 8 June 2014

This hotel is in the heart of Stratford across the road to the town centre and the canal lock. It has an impressive lounge, bar and sun deck area which overlooks the canal. The hotel has a spa and pool for guests.There is a river barge trip from thie decking area. The rooms were immaculate and spacious. We had a double room. There is a lift to all floors. Breakfast is served buffet style and there is plenty of good food to choose from.
we walked through town following the signs to Shakespeares home, grave site and then to Anne Hathaways cottage. At a leisurely stroll this took about three hours including visits.
There is an open top sightseeing tour bus also.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tracy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISUA, Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review, 14 June 2014
Dear Tracy P,

I’m very glad you enjoyed your trip to Stratford upon Avon and that you were impressed by our newly refurbished lounge, bar and terrace patio. We do hop you visit us again.

Kind Regards
Peter Byard
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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UK
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 6 June 2014

I have just stayed at the Holiday Inn Stratford Upon Avon for 3 nights on business. Each day was a long one, 12 hours in a board room, so each night, I just wanted to go back to the hotel, have a glass of wine and something to eat, no fuss and an early night. Being in the heart of Stratford Upon Avon, people were recommending for me to go out to the many different restaurants in the area, but on the first night, I opted to stay in at the hotel Restaurant. It was fantastic. I do not normally rave about branded hotel restaurant, but this hotel is different. The menu had a lot of choice, was superbly cooked and presented and the 2 main guys in the restaurant (I think Restaurant manager and bar manager) were brilliant. There were actually 3 of us and they looked after us so well, that we decided to spend the next 2 nights dining in also. The reception area and the bar / restaurant have been refurbished to a very high standard. And the hotel now has some lovely modern outdoor seating area, overlooking the Avon. It really was a brilliant stay. Thank you!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BinfieldUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISUA, Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review, 14 June 2014
Dear Binfield,

Thank You for your glowing comments regarding the service you received from our Restaurant and bar staff its always lovely to hear. We hope to see you again soon

Kind Regards
Peter Byard
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
125 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed 5 June 2014

have been attending 2 conferences a year here for many years, used to be a moat house and unfortunately not all of the hotel has been refurbished to holiday inn standards. the bar has been made over and is now very pleasant , the conference facilities are good, the beds fine and a choice of pillows good. however, what lets the place down are the in room bathrooms. the toilet has a very weak flush and its about time new tubs/shower units are installed. the location is excellent , everything is on your doorstep price wise a little pricy but it is a popular tourist destination.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jason p H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISUA, Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review, 14 June 2014
Dear Jason P H

I’m very sorry to read you had some issues with your bathroom during your stay. I have passed this information on to our Maintenance team who will investigate the situation. We are still in the process of refurbishing the hotel so that we can exceed the Holiday Inn Standards. Thank you for your comments about the hotel, and we hope to see you soon at your next conference.

Kind Regards
Peter Byard
Resident Manager
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Chigwell, United Kingdom
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 5 June 2014 via mobile

This a great hotel, ideally located.
The lobby, reception and bar area very modem and contemporary looking.
Our room was large clean and bathroom spotless the only negative was it was a little dated, carpet an awful blue.
That aside, thoroughly enjoyed our stay, very friendly staff and professional.

Recommend if your in the area !

Stayed June 2014, travelled as a couple
Helpful?
Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISUA, Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review, 14 June 2014
Dear Mark R

Its great you enjoyed the lobby and bar area. As I’m sure you could tell we are currently in the process of refurbishing the hotel and I will be sure to take note of your comments regarding the room standards for any future bedroom refurbishments. Thank you for your review.

Kind Regards
Mark R
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

Me and my boyfriend stayed here over the weekend and were blown away by the trendy new refurb! Loved the atmosphere! Check in was friendly, helpful and easy. The staff were great and we stayed and had lunch on the decking overlooking the river with other family joining us. The food was really good!
Adrian on the bar was so helpful and friendly and is a credit to this hotel. Ravina was really sweet and worked very hard to make sure that everything ran smoothly on the busy outside seating!
All in all it was a fantastic experience and we are looking to return again in a few weeks!
Thank you so much!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheWanderer68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISUA, Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review, 14 June 2014
Dear The Wanderer68

I very glad you were blown away by our refurbishment, it’s always lovely to hear. I’m sure the team members you mentioned will appreciate your comments. We’ll see you again in a few weeks

Kind Regards
Peter Byard
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitehorse, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

Our family has been traveling around the world for six months and we spent the final weeks of our adventure exploring the United Kingdom. During our last few days in England, we drove into Stratford-Upon-Avon. When we arrived in town we didn't have accommodation, so we immediately headed to the Visitor Information Centre. They offered their paid service of finding accommodation for travellers. After they had phoned many Bed and Breakfast establishments, I was beginning to feel concerned, so I looked out the window, pointed across the road and said, "What about the Holiday Inn?" They told me that they would try but it was an expensive option. It wasn't. Our family stayed in a hotel - and a room - fit for a king for less than $200 (Can) which included a full banquet breakfast for the three of us. The front desk clerk (Chris) was polite, professional, and very helpful. The room was clean, comfortable, and appointed with both a king sized bed and a single bed. The hotel was situated within walking distance of everything we wanted to see and do. Our one night stay at the Holiday Inn Stratford-Upon-Avon was excellent!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank atwgrizzlybears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISUA, Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review, 14 June 2014
Dear Grizzlybears

Thank you for your review I’m very glad you enjoyed your stay and the professional and helpful customer service Chris provided. I hope you remember us for your next trip to the UK.

Kind Regards
Peter Byard
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 2 June 2014

This is a typical Holiday Inn, in every way adequate/ good average but in an outstanding location. I would look no further than this establishment if you want just a very brief walk from the Theatre and town centre. The rooms are clean, reasonable size, the breakfast choice was excellent, the staff efficient and pleasant, its everything you require when visiting the town for the theatre and historic attractions.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wirralwanderer_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISUA, Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review, 14 June 2014
Dear Wirralwanderer_12

We do indeed have an ideal location to visit historical Stratford upon Avon. I’m glad everything during your stay was to your liking. We hope you stay with us again.

Kind Regards
Peter Byard
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Stratford-Upon-Avon

Property: Crowne Plaza Stratford-Upon-Avon
Address: Bridgefoot, Stratford-upon-Avon CV37 6YR, England (Formerly Holiday Inn Stratford-upon-Avon)
Phone Number:
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Stratford-upon-Avon
#6 Luxury Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza Stratford-Upon-Avon 4*
Number of rooms: 259
Official Description (provided by the hotel):
Situated on the River Avon and set in beautiful landscaped gardens, the Holiday Inn Stratford-upon-Avon is the perfect location for discovering the delights of Shakespeare's birthplace, while other local attractions and historical sites are within walking distance. The hotel is within easy reach of J15 off the M40 and 20 miles from Birmingham Airport and the NEC and only a short drive from the amazing Warwick Castle. All 259 refurbished bedrooms have air-conditioning, wireless internet access and tea and coffee making facilities. Car parking is available at the hotel with over 300 spaces on site. Renowned as an excellent meeting and conference venue and with the impressively modernised Ballroom with adjoining exhibition areas Holiday Inn Stratford-upon-Avon can host events for up to 550 delegates. To dine in style, the Terrace Lounge and Bar and the Riverside Restaurant offer excellent food to suit all tastes. Or to really unwind and recuperate, the leisure club is available for all guests to use with a wide range of first class facilities including a fully equipped gymnasium, indoor heated swimming pool, sauna and whirlpool. Discover Stratford-upon-Avon and visit the many nearby places of interest including the National Exhibition Centre, The Royal Shakespeare Theatre, Warwickshire and the Heritage Motor Centre. The Hotel, in compliance with UK smoking regulations, is completley non smoking. ... more   less 
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Also Known As:
Holiday Inn Stratford-Upon-Avon Hotel Stratford-Upon-Avon
Stratford Upon Avon Holiday Inn

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