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“Nice Hotel”

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Crowne Plaza Stratford-Upon-Avon
Certificate of Excellence
NJ
Level Contributor
284 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Nice Hotel”
Reviewed 2 September 2014

The staff and service were very good. The room was basic with no clock. The restaurant was nice and had an outdoor area with heaters for the cooler weather. It is situated in a good location. We were able to walk to some stores.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank OldBridgeTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISUA, Front Office Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review, 14 September 2014
Dear OldBridgeTraveler,

I am delighted that you had a great time with us Thanks for your review.

Kind Regards
Roxanne Hopkins
Reception Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (468)
Date | Rating
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English first
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 September 2014

Great hotel, great location, great service. What more could one ask for. The staff were very nice and helpful. The hotel itself looks very nice and trendy with the refurbishment. The bar area is really pleasant too. Really enjoyed my time.

  • Stayed June 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Sandeep R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISUA, Front Office Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review, 14 September 2014
Dear Sandeep R,

Great to hear the feedback, thank you for your kind comments

Kind Regards
Roxanne Hopkins
Reception Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
Reviewed 2 September 2014

My husband and I needed a few days R&R and this was the perfect location. The hotel was extremely comfortable and well situated for all the amenities Stratford has to offer. The breakfast buffet gave an excellent choice and was all hot and fresh. The evening menu was good and the Saturday night carvery was delicious.

Room Tip: We paid the extra for an executive room and it was well worth the money.
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  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank SueM1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISUA, Front Office Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review, 14 September 2014
Dear SueM1949,

Thanks for the fantastic review and comments. Follow us on twitter @HIStratford for up to date news

Kind Regards
Roxanne Hopkins
Reception Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
HAMPSHIRE
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 September 2014

We recently held a team meeting here and from the moment we booked in until the moment we left the whole experience was excellent. Meeting room was spot on, rooms extremely comfortable, leisure facilities as expected with the bar and restaurant delightful. A special mention must be made of the food - steaks were superb and cooked to perfection - with the waiting staff being particularly attentive and friendly. Breakfast is buffet style and was a great start to the day - loved the pork sausages. Would we go back -oh yes!

  • Stayed April 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PAUL S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISUA, Front Office Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review, 14 September 2014
Dear Paul S,

We are so pleased to hear that you enjoyed your time with us, I have shared your comments with my team and especially the chef’s and we very much look forward to welcoming you back for a future stay with us.

Kind Regards
Roxanne Hopkins
Reception Manger
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Birmingham
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 September 2014 via mobile

Stayed at holiday inn on 31st August. The hotel was lovely. The room was okay but a few bad bits. The tap was leaking, the wall were shower was had mould on it but apart from that room was spacious. On the day we were leaving the maid knocked on the door and woke me and my girls up at 9am and then two maintenance men knocked at the door too. I had just got out of the bath at 10.30 and then the maid knocked again. The food was lovely but we ordered chips at £3.50 and we only got about 10 skinny chips. Apart from that the hotel was lovely. would return again.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gertybirmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISUA, Front Office Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review, 14 September 2014
Dear Gertybirmingham,

Thank you for your feedback with regards to the issues in your bathroom and our room attendants knocking your door in the morning. Our Housekeeper will monitor this as this is not something that is usual. However I’m glad to hear these issues didn’t affect your stay too much. We look forward to your next visit.

Kind Regards
Roxanne Hopkins
Reception Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 September 2014

The upgrade of this hotel has finished at last. The restaurant is open again and breakfast is one
of the best I have had in a UK hotel!
Plenty of meeting rooms and the pool and gym look good.
Hotel is in a good position in Stratford especially as I am a wheelchair user.
Staff were very helpful during our stay.

Room Tip: Top floor is best.
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  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Jockystraxs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISUA, Front Office Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review, 14 September 2014
Dear Jockystraxs,

Fantastic feedback, Thank You. We hope to see you again soon

Kind Regards
Roxanne Hopkins
Reception Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
Reviewed 1 September 2014

Good points:
Like other reviewers we were very impressed with the public areas especially the lovely outside terrace although the number of children running about last night made it less than relaxing (obviously not the hotels fault but worth bearing in mind if you are looking for a quiet, romantic retreat). The staff were very friendly and helpful and the food in the restaurant tasty. Close to Theatre.
Not so good: We were on the second floor and our room could have done with some attention e.g. veneer on bedside table all cracked. It was very 'ordinary' - more like Travelodge. Minimal toiletries and hard towels. The worst thing was the noise. We could hear what the people in the next room were saying and were woken quite early on Sunday morning by them - walls very thin. Also our room overlooked the car park and staff smoking area and there was noise all night long from something outside (the ventilation system possibly). Make sure you ask for a room with a river view to avoid this.

Room Tip: Ask for river view
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Sjrjacobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISUA, Front Office Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review, 14 September 2014
Dear Sjrjacobs,

I would like to apologise that you found some issues with your bedroom, please let me assure you that this has been investigated by my maintenance team and any action necessary has been taken. Our River View rooms do indeed have a very pleasant view, should you stay with us again we will be more than happy to allocate you a river view room upon request.

Kind Regards
Roxanne Hopkins
Reception Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Stratford-Upon-Avon

Property: Crowne Plaza Stratford-Upon-Avon
Address: Bridgefoot, Stratford-upon-Avon CV37 6YR, England (Formerly Holiday Inn Stratford-upon-Avon)
Phone Number:
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Stratford-upon-Avon
#6 Luxury Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza Stratford-Upon-Avon 4*
Number of rooms: 259
Official Description (provided by the hotel):
Situated on the River Avon and set in beautiful landscaped gardens, the Holiday Inn Stratford-upon-Avon is the perfect location for discovering the delights of Shakespeare's birthplace, while other local attractions and historical sites are within walking distance. The hotel is within easy reach of J15 off the M40 and 20 miles from Birmingham Airport and the NEC and only a short drive from the amazing Warwick Castle. All 259 refurbished bedrooms have air-conditioning, wireless internet access and tea and coffee making facilities. Car parking is available at the hotel with over 300 spaces on site. Renowned as an excellent meeting and conference venue and with the impressively modernised Ballroom with adjoining exhibition areas Holiday Inn Stratford-upon-Avon can host events for up to 550 delegates. To dine in style, the Terrace Lounge and Bar and the Riverside Restaurant offer excellent food to suit all tastes. Or to really unwind and recuperate, the leisure club is available for all guests to use with a wide range of first class facilities including a fully equipped gymnasium, indoor heated swimming pool, sauna and whirlpool. Discover Stratford-upon-Avon and visit the many nearby places of interest including the National Exhibition Centre, The Royal Shakespeare Theatre, Warwickshire and the Heritage Motor Centre. The Hotel, in compliance with UK smoking regulations, is completley non smoking. ... more   less 
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Also Known As:
Holiday Inn Stratford-Upon-Avon Hotel Stratford-Upon-Avon
Stratford Upon Avon Holiday Inn

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