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“Excellent - family room was great”

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Crowne Plaza Stratford-Upon-Avon
Certificate of Excellence
Reviewed 5 September 2010

We booked a family room. This gave us a lot of space and plenty of beds (1 double, 1 single, 1 single portable and 1 double sofabed). The room was clean, everything worked, the beds were comfortable and it was nice and quiet. The location is excellent, very easy stroll to see the sights. The food was pretty good too. All this for a very reasonable rate too. I'd definitely choose this again.

  • Stayed: August 2010, travelled with family
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Thank gordini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,124 - 2,130 of 2,335 reviews

Reviewed 4 September 2010

We have just returned from the Holiday Inn Stratford we were made to feel very welcome when we checked in by the receptions staff and also with a few questions regarding the area. The room was spotless and very quiet we had no problems with any of the staff they had excellent manners and always pleasant. The breakfast was hot and plenty of choice. The location of the hotel is fantastic just by the river and with walking distance to the town. We went on a boat trip and also the open top bus which was good value. We also hired bikes for the morning from the Carriages on the Greenway and it was run by a really nice guy and he was very helpfull. I do have one thing that bugs me is the drink prices in the hotel we were shattered when we arrived and just wanted a meal and a drink they are very overpriced and also I had Scampi & Chips and it was not wonderfull and also overpriced but you live and learn we never ate there again or drank. But I would stay there again and would highly recommend it to anyone looking for a short break.

  • Stayed: September 2010, travelled as a couple
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Thank PamfChester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2010

We stayed at this hotel for one night and I had prepaid and booked 2 nights in a family room, but we had to get home after the first night, as since we had been away our cat had gone missing and it was now day 4 and I was worried as she never ventures far. Anyway I told the receptionist that we had have to check out because of this and I was prepared that we had to pay and did not think for one minute they wouldn't charge us, but she didn't. As I had prepaid and we had an evening meal and then breakfast she took the total off that for the room and I was so grateful. So even though we wasn't here long, we had an evening meal, which was buffet style and you went up and helped yourself, the children ate free and also the breakfast was the same buffet style. There was a great choice. To make it cheaper at any Holiday Inn you buy vouchers when you check in and then hand them over when you eat. You save alot doing this, than just turning up to eat. The hotel is situated right next to the river and the shops and sight seeing are a 5 minute walk. The hotel is very modern and as you walk into reception it is impressive. Also the family room was massive, 1 double bed and 2 single beds, the only complaint was that the tv was really small for the size of the room, so you could only see it if you were in the double bed! Will go back and hopefully see the sites next time and when we got back that night the cat turned up! My sister and niece had been looking for 4 days, so glad we did go home early after all.

  • Stayed: August 2010, travelled on business
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Thank Jayne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2010

We stayed at this hotel for two nights and found the rooms to be really badly decorated with patched holes in the walls of the bedrooms and bath rooms of poor quality, I found that the bedding had not looked very clean but stained.

I guess the hotel are trying to hide the actual issues by giving you free chocolate or water but this does not hide the dirt.

Do not bother using the breakfast areas since it does not clean or well presented, most of the staff run around trying to avoid you asking them for anything too.

This place is very poor quality, we have stayed in the Holiday Inn express in Banbury which is 100 times better in quality and service than this place, why? why? why? are the management missing something here? I have seen other reviews like this too and the poor unhelpful replies back from the management, now I understand why,

  • Stayed: August 2010, travelled as a couple
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1  Thank Verbier09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2010

My partner and I stayed here as a night away for my birthday, as we are saving for our wedding we wanted something reasonably priced and got a fantastic deal with Superbreak £50 for both of us inc breakfast and parking (we selected the mystery hotel option). The hotel reception was lovely and bright and airy, staff were very polite and helpful. Our room was very spacious with a huge bed, nice and clean with good facilities. Breakfast was lovely lots of choice and again lovely staff. We took the river cruise which is situated just down a little path at the side of the hotel and as it was my birthday we were allowed to take on a bottle of champagne to drink along the way. We will definatey be returning to the hotel again, would highly recommend it to others oh and make sure you take the boat trip to fantastic value at £5 per person for 45 mins.

  • Stayed: August 2010, travelled as a couple
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1  Thank hydiha2477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2010

Hotel is centrally located for walking into the town. We booked an executive room and were not impressed. The room was small, with various dents and scrapes on the wall, apart from the that room was well located and functional. Not sure what the standard rooms must be like, can't imagine that they could be any smaller !

What really let the place down was the swiiming pool, sauna, steam room and changing area. It was perfectly obvious that these facilities were in need of a decent clean up. The floors were dirty as was the whole facility. We left after around 20 mins and did not go back even though use of these facilities was one of the reasons we booked this hotel.

On the plus side, breakfast was swamped with guests, but the staff did a really good job of keeping the food (buffet) fully stocked with fresh hot food at all times. And the food was really rather good - well done for that.

My wife used the gym and she said it was fine, all good up to date equipment and in full working order.

So, if swimming pool/sauna/steam room are important to you, consider giving this holiday inn a miss, otherwise it is centrally loacted, but with small rooms, perhaps in need of some attention from maintenance dept.

  • Stayed: August 2010, travelled as a couple
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Thank davebryant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2010

We stayed for two nights with two children aged 8 and 15 the staff were very helpful and nothing was to much trouble.The restaurant was lovely we had the evening buffet which was £35 for two people and kids go free under 13.The chef in the restaurant was fabulous he couldnt do enough for us and made sure my daughter who is vegetarian had something she wanted on both evenings.The hotel is in a great position for stratford with only five minutes to the river and shops.We would always choose this hotel if visiting stratford again

Stayed: August 2010, travelled with family
Thank joe1721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Stratford-Upon-Avon

Address: Bridgefoot, Stratford-upon-Avon CV37 6YR, England (Formerly Holiday Inn Stratford-upon-Avon)
Phone Number:
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Stratford-upon-Avon
#6 Luxury Hotel in Stratford-upon-Avon
Price Range: £65 - £184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Stratford-Upon-Avon 4*
Number of rooms: 259
Official Description (provided by the hotel):
Situated on the River Avon and set in beautiful landscaped gardens, the Holiday Inn Stratford-upon-Avon is the perfect location for discovering the delights of Shakespeare's birthplace, while other local attractions and historical sites are within walking distance. The hotel is within easy reach of J15 off the M40 and 20 miles from Birmingham Airport and the NEC and only a short drive from the amazing Warwick Castle. All 259 refurbished bedrooms have air-conditioning, wireless internet access and tea and coffee making facilities. Car parking is available at the hotel with over 300 spaces on site. Renowned as an excellent meeting and conference venue and with the impressively modernised Ballroom with adjoining exhibition areas Holiday Inn Stratford-upon-Avon can host events for up to 550 delegates. To dine in style, the Terrace Lounge and Bar and the Riverside Restaurant offer excellent food to suit all tastes. Or to really unwind and recuperate, the leisure club is available for all guests to use with a wide range of first class facilities including a fully equipped gymnasium, indoor heated swimming pool, sauna and whirlpool. Discover Stratford-upon-Avon and visit the many nearby places of interest including the National Exhibition Centre, The Royal Shakespeare Theatre, Warwickshire and the Heritage Motor Centre. The Hotel, in compliance with UK smoking regulations, is completley non smoking. ... more   less 
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Also Known As:
Holiday Inn Stratford-Upon-Avon Hotel Stratford-Upon-Avon
Stratford Upon Avon Holiday Inn

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