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“Good hotel but a bit too corporate for me”

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The Stratford, A QHotel
Certificate of Excellence
Surrey
Level 3 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good hotel but a bit too corporate for me”
Reviewed 22 August 2011

Good rooms, good location, would recommend for the business traveller and corporate events, but it lacked something for a romantic break. However it was a good location for visiting Stratford. Hotel is well furnished and looks modern but I think I wanted something more homely, I could have been in any city of the world.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richanddee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStratford, General Manager at The Stratford, A QHotel, responded to this review, 24 August 2011
Richanddee

Thanks you for your review and your feedback with regards to the hotel is is always good to receive constructive feedback. I am pleased you found our location to suit all your needs.

Kind regards
Annie Brown
General Manager
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2,084 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (363)
Date | Rating
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English first
North Yorks
Level 6 Contributor
182 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 21 August 2011

We stayed here for one night recently to enable us to visit RSC. Very well positioned for theatre and exploring the town. My husband had stayed here before prior to the refurbishment.
Public areas fine and staff polite and helpful. Breakfast also very good . But - I really resent being charged to park - our booking was made a long time ago and clearly states free parking. Also we were disappointed with our room- a cormer attic room with sloping ceilings on 2 sides which meant very little floor space we could use standing up. Certainly not a room we would choose to spend a lot of time in and we had to rearrange the furniture and suitcase stand to be able to use it.
I didn't complain at the time as first day of our holiday and decided to make do but not a room that should cost £120 a night.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank RJHNorthYorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStratford, General Manager at The Stratford, A QHotel, responded to this review, 22 August 2011
RJHnorthyorks

Thank you for your review. I was sorry to read that you didn't enjoy the bedroom product on this stay. I would be delighted to offer you one of our deluxe rooms, subject to availability on your next visit to the theatre should you choose to stay with us again. With regards to your comments in reference to the car parking we do offer a competitively priced car parking facility given our central location which ensures we have availability for our guests to park. I do appreciate your comments and if you are able to provide your booking confirmation from Q Hotels which states that the car parking is free then please do contact our Reception Manager, Michael McMurray, with a copy of this and he would be happy to arrange a refund.

I do hope we will be able to welcome you back soon.

kind regards
Annie Brown
General Manager
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Amersham, United Kingdom
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 August 2011

We arrived early on the off chance that we could go in our room before the 15.00 official check in time. Unfortunately we couldn't. we had a coffee while we waited for 15.00. However the room still wasn't ready by 15.20 and we had to go out. Receptionist offered to put our bags in the room but I needed to hang up clothes for our evening out. She sorted out the problem by giving us a different room, on level 3. (Room 301) It was excellent. Comfy bed. Wonderful bathroom with robes. Very clean. Breakfast was excellent. Overall couldn't fault it - just annoying that our room wasn't ready on time. I assume the replacement was same grade as our original as we had upgraded from the standard.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank solterra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStratford, General Manager at The Stratford, A QHotel, responded to this review, 22 August 2011
Solterra

Thank you for your review and my sincere apologies that the room was not available on arrival, I was pleased to read that the receptionist was able to resolve this for you although appreciate the disappointment it was not ready until just after the official arrival time.

Kind regards
Annie Brown
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Mids
Level 6 Contributor
165 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed 20 August 2011

Just returned from a wonderful nights stay at this hotel. It doesn't look much on the outside but the inside it is beautiful. Contemporary modern feel throughout and a touch of luxury. This is by far the nicest four star hotel we've stayed in. It is very central to all the shops, theatres and lovely river in Stratford and makes an ideal base. We stayed on a dinner, bed and breakfast basis and the food was lovely. As vegetarians we are quite fussy and thought the veggie sausages was a nice touch. Quorn sausages would have been even better but you can't have it all!!!!!

The hotel/restaurant staff were wonderful. Michael on Reception was excellent and we had a free room upgrade and some complimentary champagne with our meal as we were celebrating a special birthday. This made our stay extra special and . The room was massive and fitted out to a very high standard. It was quiet and the room was very comfortable. We stayed in room 312.

Yes you do have to pay for parking but £5 for 24 hours parking in central Stratford isn't bad value at all. If you were travelling by train as well the station is only a couple of minutes walk away so this would also be very convenient.

All in all a wonderful stay - we can't wait to come and visit again. Thank you!

Room Tip: If you are staying for a special reason let reception know in advance
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  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank CazzaWestMids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed 18 August 2011

We had our wedding reception here and the whole process from start to finish was excellent. Lavanya was prompt and helpful in her responses to all our questions and Chris was so patient with us and all the times we popped in with various family members to show them the place. The day ran really smoothly, all the staff bent over backwards to accommodate us and were all so friendly and professional. Again, Chris was the ideal Master of Ceremonies and everyone commented on how well everything went. The food was great and the rooms lovely. It was just so reassuring to know you were being looked after by such a great team. We're looking forward to coming back for our anniversary meal next year! Thank you everyone.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank smidders11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStratford, General Manager at The Stratford, A QHotel, responded to this review, 22 August 2011
Smidders11

Thank you for your review. I am delighted you enjoyed your special day at The Stratford and that the team ensured you could relax. Thank you for your kind comments I will ensure that the team are made aware. We look forward to welcoming you back again next year.

Kind regards
Annie Brown
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockport
Level 6 Contributor
107 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 16 August 2011

Modern Hotel with surprisingly large bedrooms with all amenities. Only 5 mins walk from the centre of Stratford. Car Park on site (£5/day). Nice breakfast and bar area.

Room Tip: Book and pay in advance for the best deals
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  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank PhilDuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStratford, General Manager at The Stratford, A QHotel, responded to this review, 18 August 2011
PhilDuff

I was delighted you enjoyed your stay and the bedroom product. We look forward to welcoming you back soon.

Kind regards
Annie Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level 5 Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 August 2011

Room was very nice, apart from the fact that it was situated above the kitchen!

The food was great, but on ordering chips - be warned - you only get about 5!! Although they are quite large.

It is ideally situated for visiting the town.

  • Stayed September 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rsk14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStratford, General Manager at The Stratford, A QHotel, responded to this review, 18 August 2011
Rsk14

Thank you for your review and I am pleased you enjoyed your stay. I will ensure the chef is aware of your feedback with reference to the chip portions.

Kind regards
Annie Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Stratford, A QHotel

Property: The Stratford, A QHotel
Address: Arden Street, Stratford-upon-Avon CV37 6QQ, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Stratford-upon-Avon
#3 Romantic Hotel in Stratford-upon-Avon
#4 Luxury Hotel in Stratford-upon-Avon
#4 Business Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Stratford, A QHotel 4*
Number of rooms: 102
Official Description (provided by the hotel):
Chic and sophisticated, this delightful hotel is the epitome of good taste. And we don't just mean our heavenly restaurant, Quills. Following our £7 million refurbishment, the décor is oh so contemporary and absolutely gorgeous. The extravagant rooms take you to a place beyond comfort. Centrally located, a stroll away from great shopping, theatres and attractions, and 2 minutes from the train station. ... more   less 
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Also Known As:
The Stratford, a q Hotel Stratford-Upon-Avon
The Stratford a Qhotel
Stratford a Qhotel Upon Avon
Stratford Victoria Hotel

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