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“lovely”

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Stratford Manor Hotel
Certificate of Excellence
south wales
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“lovely”
5 of 5 bubbles Reviewed 6 June 2011

excellent stay room well appointed - and staff extremely helpful , good value for the price

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank nic65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, 8 June 2011
Dear nic65,
Thanks for the review. I'm glad our team looked after you well and you had a great stay at Stratford Manor. I hope we get the opportunity to welcome you back to the Hotel soon.

Kind regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,345 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (247)
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English first
Shrewsbury, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 June 2011

I would definately recommend this hotel, the rooms were very comfortable and spacious and as promised an extra bed was provided for our little girl. The staff were very welcoming and friendly on arrival. The restaurant menu looked good but didnt get chance to sample, there was plenty of choice at breakfast.

The grounds of the hotel with 2 small parks for the children were lovely and the swimming pool was glorious, very clean and warm, perfect ! Towels and locker provided, Super !
Couldnt ask for more for the money, nothing disapointing at all !

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Karla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, 3 June 2011
Dear Karla_072,
Thank you for giving Stratford Manor a review.
I'm really pleased you enjoyed your stay with us and had the chance to explore our grounds followed by a relaxing swim in our swimming pool.
Hope you get the opportunity to come and visit us again.
Kind regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 24 May 2011

book hotel for sat / sunday night weekend away .room was great as was upgrade ,
saturday night was noise due to other functions going on in hotel .
staff was cheerfull and helpfull .
pool was good , sauna and steam great , due to the fact , under 16 . was not allow in them,
mens change rooms need coat of paint in places and floor need cleaning .
shower by poolside not working proplerly ,so at to use showers in change rooms .
breakfast was 5 star on both mornings . pleant to eat and hot .
dinner was limit to what was on over , and bottle of wine , was well over price .
bar prices a bit on dear side ,but nice to have free internet .
great location and easy drive in to stratford on avon ,
will look at revisitng hotel , if get same 2 night deal with breakfast and dinner inclueded in price .
thanks to staff at hotel for great weekend away .

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank robrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, 25 May 2011
Dear robrt,
Thanks for your review on Tripadvisor.
I'm really pleased you had an enjoyable stay with us. Our team are really genuine about making our guests feel welcome and it is always great to let them know that it is appreciated. On their behalf, thanks for the kind words.
Hope you do get the opportunity to come back and visit Stratford Manor soon.
Kind regards
Martin Heap
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunstable, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 12 May 2011

We booked this hotel for our first wedding anniversary to stay for two nights with dinner on the second night. We cannot fault anything at all - we were most impressed by the Housekeeping Staff who left 2 nice bathrobes, a box of champagne truffles and an anniversary card for us...! What a lovely touch - the food was excellent - breakfast was just scrummy.... lots on offer and could eat as much as you like. Dinner in the evening was gorgeoys - well presented and absolutely delicious. Staff could not do enough for you - which was lovely. The pool was lovely - needs a little updating and pity the jacuzzi was not working... but we knew this before we booked anyway, We had a lovely couple of days away at this hotel and recommend to anyone - we will definitely return at some point in the near future. Great place to stay if you are wanting to visit Stratford Upon Avon town itself!.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Claresy006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, 16 May 2011
Dear Claresy006,
Thank you so much for your kind review. I'm really pleased you enjoyed your stay with us for your anniversary weekend. Our housekeeping team often get overlooked by our guests as they are some of the unseen heroes within the hotel - you have made their day with your comments.
I do hope you do come and visit us again, as you say, we are in a great location to explore everything that Stratford-upon-Avon has to offer as well as the surrounding Warwickshire villages and towns.
Kind regards
Martin Heap
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
High Wycombe, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 10 May 2011

A first visit to a Q Hotel and we were most impressed by this well located 4* - a few minutes drive into Stratford-upon-Avon one way with Warwick and Royal Leamington Spa the other way. Rooms were very good and with free wifi. What really made this a successful experience were the very efficient and friendly staff, a related atmosphere and a very good restaurant. Our package included a cream tea on arrival - delicious and made to order - along with dinner the second night from the a la carte menu. A wide choice included some unusual / distinct options e.g. liquorice ice cream.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidH44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, 11 May 2011
Dear DavidH44,
Welcome to Q Hotels and thank Q for such a nice review. We are delighted to open our doors to new customers so that they may experience first hand the Q experience. Your kind comments have made our day and I'm pleased you enjoyed the liquorice ice cream!! We have recently implemented a new A La Carte Menu and Table d'hote menus to improve the variety and choice offered to all our guests.
With the addition of 4 bee hives within our grounds we will shortly be producing our own Stratford Manor Honey at breakfast and who knows what the next flavour of ice cream will be??
I look forward to welcoming you back soon.
Kind regards
Martin Heap
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Merseyside
Level Contributor
269 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
5 of 5 bubbles Reviewed 9 May 2011

We had spent a lovely couple of days at Stratford Manor last summer so when we spotted a web deal we jumped at the chance to spend a 4 night break there. As with last time, the staff on Reception are very pleasant , friendly and helpful, and this is the case with all staff in any part of the hotel--the restaurant and bar staff are pleasant and friendly --and this gives the whole hotel a relaxed and informal atmosphere. The room was very comfortable and spotlessly clean, and the meals were excellent. The only down thing is that , on the busier evenings, the service at dinner while still pleasant, can be somewhat slow, as the kitchen seems unable to cope. My wife used the pool and sauna, and was disappointed that the jacuzzi was out of order( we had not read any previous reviewsas we had stayed there before )but it did not spoli our enjoyment or our stay. The hotel is ideally situated for sightseeing, not just Sratford itself, and it is a bonus to be able to park for free at the sister hotel, The Stratford. We are already looking forward to our next visit.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank JourneymanMerseyside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, 11 May 2011
Dear JourneymanMerseyside,
Welcome back!! Thank you for visiting us again at Stratford Manor. We're really pleased to welcome back our guests and I'm delighted you enjoyed your stay with us. Our team are of great importance to us and they genuinely do care about the Hotel and customer care which gives us confidence that our guests will be looked after really well. Sorry about the Jacuzzi, we are in the process of finding a satisfactory solution to this problem.
Thanks again for the review and I look forward to welcoming you back to Stratford Manor soon.
Kind regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cumbria
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 8 May 2011

Unfortunately the mattress was extremely hard and uncomfortable and we had a poor night's sleep. The label on the mattress said "Hypnos - the most comfortable mattress in the world" - it was awful. The people checking out before us were commenting on the fact that their pillows were hard. I was told by the receptionist that all the mattresses were the same. She admitted that others had made similar comments.
On a more positive note, my husband received cheerful service at the swimming pool. He had the pool to himself. Breakfast was OK, but nothing special.
Padded mattress toppers are needed to make the beds more comfy.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank asitwasCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, 10 May 2011
Dear asitwasCumbria,
Thank you for your review of Stratford Manor.
I'm sorry to hear that you found the mattress in your bedroom hard. As a Hotel it is always difficult to meet with all our guests requirements when it comes to providing a mattress as every guest has a different preference. We do offer upgraded Q-Star bedrooms that do benefit from mattress toppers along with Sky TV and complimentary minibar so hopefully if you visit us again you get the great nights sleep that eluded you on this occasion.
I'm pleased your husband enjoyed our leisure facilities.
Kind regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stratford Manor Hotel

Property: Stratford Manor Hotel
Address: Warwick Road, Stratford-upon-Avon CV37 0PY, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Stratford-upon-Avon
#5 Romantic Hotel in Stratford-upon-Avon
#5 Business Hotel in Stratford-upon-Avon
#8 Family Hotel in Stratford-upon-Avon
#8 Luxury Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Stratford Manor Hotel 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
Stratford Manor Upon Avon
Hotel Stratford Manor

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