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“Perfect”

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Stratford Manor Hotel
derby
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Perfect”
Reviewed 15 September 2011

Greeted by friendly reception staff, hotel very clean, bedroom very clean, modern, comfortable and roomy....Breakfast nice choice again friendly staff....overall our stay was perfect and enjoyable Thank you!

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank carol b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, 15 September 2011
Dear carol b,
Thank you for your review on TripAdvisor. I'm really pleased to know that our team looked after you well and gave you a 'perfect' stay. We are proud of our hotel and all the team will endeavour to go the extra mile to make sure our guests have a great time with us. Your kind words will be shared with the team shortly.
I do hope you will come and visit us again soon.
Kind regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,380 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (254)
Date | Rating
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2011

Me and my husband celebrated our 5th annivsary here was a amazing 4 day break, the staff are so helpful thanks . Nichola & Jason hill

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jasonvickershill46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, 14 September 2011
Dear Jasonvickershill46,
Congratulations on your 5th wedding anniversary and thank you for spending your special celebration with us at Stratford Manor.
I'm really pleased that you had a great 4 day break with us and I hope you enjoyed exploring Warwickshire and the surrounding counties. We have 21 wonderful acres of grounds at the hotel and I'm glad you enjoyed our setting.
Your kind words about the quality of our food and our staff will be shared with the team in due course.
I hope you will come and visit us again soon.
Kind regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belton, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 September 2011

Spotless, cosy,welcoming and a quiet room.
Excellent breakfast.
Have used the pool in previous visits but did not have time this trip.
Booked on internet, excellent value for money.

Room Tip: 252 lovely and quiet
See more room tips
  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jane T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, 12 September 2011
Dear Jane T,
Welcome back to Stratford Manor and thanks for your review.
I'm delighted that you have become a regular guest with us. I hope you are a member of the Q Hotels 'Breakaway' Club - being a member means you get advanced notification before anyone else of the great offers Q Hotels have at all 21 Hotels.
Shame you didn't get to try the pool, maybe on your 5th visit you will have the time!
I look forward to welcoming you back soon.
Kind regards
Martin Heap
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 September 2011

Shame about the restaurant in the evening as the hotel itself is very good. The reception and managers were charming esp the leisure guy but our stay was ruined by long wait for food and very poor standard of food we retired to our rooms at 9.30pm hungry!

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nigelsilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, 8 September 2011
Dear Nigelsilver,
Thank you for taking the time to write your review on TripAdvisor.
I am really sorry that on this occasion the quality of food and service was not at the level for which we are renowned. I would be grateful if you would contact me directly at the hotel to discuss the issues you experienced in more detail so that I can ensure the problems are addressed.
On a more positive note I am pleased that you found our reception team and leisure club staff to be charming.
Your opinion and feedback is important to us and I do look forward to hearing from you soon.
Kind regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 September 2011

A modern and well maintained hotel with outstanding service from all the staff. Excellent food too.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank evadneasphodel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, 6 September 2011
Dear evadneasphodel,
Thank you for your review. I am delighted that our team gave you a 'One of a kind' outstanding experience and I hope you get the opportunity to visit us in the future. Alternatively, why not try one of our other 20 Q Hotel properties nationwide.
Kind regards
Martin Heap
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
3 reviews
Reviewed 5 September 2011

Just returned from an excellent weekend at Stratford Manor Hotel. Food and service was amazing - all staff were friendly and helpful and also provided very professional service. Nice to see all staff working as a team (including what I presumed to be managerial staff) to ensure the property was clean and tidy and that the customer received perfect service. Would definitely stay again but would hope for a slightly softer bed! The rooms may get a bit too hot in summer as they did not have air conditioning.
Overall excellent value for money.

  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank daisymarieLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, 6 September 2011
Dear daisymarieLondon,
Many thanks for giving us a review on TripAdvisor. I'm really pleased to know you had a great stay with us and that our team looked after you well. We are very proud to allow our team to be themselves and the level of service and hospitality is genuine. I hope we get the opportunity to welcome you back to Stratford Manor soon.
Kind regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 August 2011

Stayed for a few days to visit Stratford Upon Avon. Nothing was too much trouble for the staff, there was extensive decorating taking place, and we had to make a few detours via the gym and grounds, but this was well managed by the staff and although some minor upheaval was caused it was within reason.

We only had breakfast in the hotel but it was plentiful and varied.

Spotless and clean througout, beds made every day.

The free parking at their Sister hotel The Stratford was very handy and made everything a lot easier.

Can't find any faults, would definitely stay again.

Fully recommend.

Room Tip: Bear in mind if asking for quiet rooms, may involve a good walk.
See more room tips
  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Katymc226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, 27 August 2011
Dear Katymc226,
Thank you for your review. I am really pleased that you enjoyed your stay with us. Managing any form of refurbishment can have its challenges but our team have been well briefed and have the experience to keep disruption for our guests to a minimum. Our corridor refurbishment project will be completed on 11th September and I hope you noticed the improvement.
Hope we get the opportunity to welcome you back to Stratford Manor soon.
Kind regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stratford Manor Hotel

Property: Stratford Manor Hotel
Address: Warwick Road, Stratford-upon-Avon CV37 0PY, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Stratford-upon-Avon
#5 Business Hotel in Stratford-upon-Avon
#5 Romantic Hotel in Stratford-upon-Avon
#8 Luxury Hotel in Stratford-upon-Avon
#8 Family Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Stratford Manor Hotel 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
Stratford Manor Upon Avon
Hotel Stratford Manor

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