Staff were excellent especially Marc who does the Bar and Restaurant.
Not so good points.
Room was characterless, more like 3 star than 4.
Air con in Bar was far too cold.
Dining room, gloomy, airless.
Food was disapponting to say the least. Lack of vegetables (5 French Beans and 2 pieces of Carrot which were rock hard)
Menu for dining should incorporate some choices of 'good old English food', (a roast choice would be a nice touch).
Breakfast wasn't bad though with a wide choice.
As a smoker and there were many, the smoking area was neglected and was only cleaned once in 3 days, the furniture is ready for the knackers yard and the covered area was worse than useless. Smokers pay the same as everyone else and are entitled to be treated equally.
The hotel has a swimming pool to cater for swimmers so why not a decent covered area to cater for smokers?
The down pipes from the roof guttering are blocked at the front of the building, constant racket from overflowing gutters (it won't do the fabric of the building much good).
We run a 4 Star + B&B so know what guests expect and what we need to provide, sadly this hotel lacks some of the most basic of qualities.
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- Also Known As:
- Stratford Manor Upon Avon
- Hotel Stratford Manor