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“Fantastic hotel”

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Stratford Manor Hotel
Bexleyheath, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Fantastic hotel”
Reviewed 16 February 2013

Lovely spacious rooms, superb food, attentive and helpful staff. Thoroughly enjoyed stay here. The evening meal was freshly cooked, and extremely tasty, wide variety and choice, and also same for the breakfast, we really couldn't fault it. However, like previous reviews, only downside are the pricey drinks. The swimming pool and gym are great, staff very helpful. I would think it would be great for families, as pool leads onto a lovely outside childs play park. Also nice to see the falconry display they do here. If you do go visit stratford, you can park in the sister hotel there free of charge if there are spaces, which is handy,as only a few minutes walk in to the centre. We would definitely visit again and recommend to others

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank NKN599F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 22 February 2013
Dear Linda A
Thank you for your Fantastic review. I am pleased to hear that you have enjoyed your stay with us. I am glad you approve of our Leisure facilities, maybe next time you are here you would also enjoy a treatment in our brand new Spa.
I hope to see you again soon
Yours sincerely
Adam Coventry, Operations Manager.
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (254)
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English first
Tadley, United Kingdom
1 review
Reviewed 12 February 2013

We felt very welcome in this hotel, all the staff were very friendly and polite. To find any "nice" hotel that allows dogs is uncommon but to find out all Q Hotels are dog friendly was a great bonus for us, we could enjoy a lovely weekend away as a family. The new spa at the hotel is great and wasn't too busy so you could still relax whilst using their facilities.

They could probably do more with their outside space, a lot of land but not much going on, would be good to see some of it developed into better outdoor facilities/games etc.

Overall very impressed and we would visit again.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SBedford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 16 February 2013
Dear SBedford
Thank you for your lovely review. I am glad you and your family enjoyed your stay with us. As you say we are a dog friendly company, I do hope you get the time to try one of our 20 other properties, or better still come and visit us again.
Yours sincerely
Adam Coventry, Operations Manager
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Colwyn Bay
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 February 2013 via mobile


stayed for a two night break. booked through travdl republic. hotel is clean. room was lovely, but u could hear the road traffic at night. superb breakfast. all the staff were really friendly and could not do enough for you.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank g619thomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 12 February 2013
Dear g619thomas
Thank you for your excellent feedback. I am pleased that you enjoyed your stay, especially the breakfast, after all this is the most important start to the day.
I look forward to welcoming you back to Stratford Manor in the future.
Yours sincerely
Adam Coventry, Operations Manager
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Winchcombe, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 February 2013

Initially disappointed as our main reason for the stay was to make use of the pool and leisure facilities with our 9 year old daughter, but on arrival at the pool at 3.30pm, we were told that children were not permitted until 5pm!
However apart form this glitch in our stay, I must say the room was fine and the food excellent! Also all staff were pleasant and professional.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bentalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 12 February 2013
Dear Bentalls
Thank you for your review of your 'Pleasant Stay' at Stratford Manor. I am glad that overall you had a good stay with us, enjoying the food and service. Our teams pride themselves on their service delivery and it is good to see it is well received.
Yours sincerely
Adam Coventry, Operations Manager
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Coventry, West Midlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 February 2013

I've just returned from an excellent weekend away at The Stratford Manor Hotel. 15 of us stayed there on a spa package which proved to be great value and included accommodation, spa treatments and food. The rooms were spacious and nicely decorated, the spa area nice with relaxing treatments and a warm pool. Food was of a high quality, and service in the restaurant good. Drinks at the hotel were a bit on the pricey side, but that would be our only complaint.
We were very impressed with the staff throughout the hotel. All were efficient and friendly. Special mention to The spa supervisor, Claire and also to Chris on reception. Chris was wonderful at seeing to our every need, making us feel welcome and putting up with our banter- thank you very much.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Foster97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 12 February 2013
Dear Foster97
Thank you for your lovely feedback on your stay at Stratford Manor. I am most pleased to hear that you enjoyed your girlie weekend with us. I have shared your comments with the teams here and your comments have made their day, especially Claire and Chris who aims to please.
Yours sincerely
Adam Coventry, Operations Manager
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2 reviews
Reviewed 10 February 2013 via mobile

My best friend brought me here for a hen do treat. We arrived to be told there aren't any robes or slippers as they had ran out:/ they only stock 5. He rang around and was saying'have u got any robes, don't matter about the slippers' he didnt get us to fill out out allergy or lunch forms. Which luckily someone else took over and sorted for us. The floor of the pool smelt like bad smelly feet which we could smell doing our lengths. Went to lunch and waited 45munutes for our food, fatty ham, vile stale unfresh cheesecake and a dry tasteless chicken skewer. Went back to the pool to find 4 boisterous boys dive bombing, diving, throwing each other in, shouting, splashing, screaming. Hardly relaxing! The manager did have words with the mother though so that was quickly sorted. Changing rooms are tiny. No private changing areas and one bench. We found a woman with a baby and small child really struggling. Not child friendly. Treatments were amazing! Jenny and rose were really friendly and thorough. We won't be back. Ardencote all the way!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MazzaHiltz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 12 February 2013
Dear MazzaHiltz
Thank you for you feedback on your stay at Stratford Manor. I am truly sorry that you did not fully enjoy you time with us. I have passed your comments on to our leisure club who have addressed the issue you raise. I am pleased that you found Jenny's treatments to be 'amazing', she was most pleased to hear this.
Yours sincerely
Adam Coventry, Operations Manager
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Glasgow, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 February 2013

we have just returned from 3 nights at the manor. first it is a very good 4 star hotel with brilliant staff from start to finish. fabby facilities and very tidy, clean and spacious rooms. the food was ok and the variety was there for all ages and food types. sadly we felt it was a let down at sunday morning breakfast where i had to wait 40 minutes for the food to be served on the hot plates. there was some eggs, some bacon, some beans but not all at the same time so i opted to wait until all the various foods. sausages, bacon eggs etc where all laid out and ready to be enjoyed together rather than picking at the foods on offer. this took just under the hour and i was severly disapointed with this. still please be assured the staff and the hotel are brilliant. we noted they didnt fill up the juices on this morning or replace various stuff as quickly as they should have. maybe better organisation of staff or simply more staff on a very busy day would have helped.

we also noted the pool times for small children timed with feeding patterns and bedding etc so maybe worth hearing and also maybe worth thinking about, although the 9-11 time for children was ok the evening time, 5-8 didnt suit at all.

again can we say that we enjoyed our trip and stay and do recommend a fabby hotel to you.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dave m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 12 February 2013
Dear dave m
Thank you for taking the time to review your stay at Stratford Manor. I am sorry you experienced some problems during your breakfast on the Sunday, our Restaurant Manager has taken action to ensure this was an isolated incident. I am pleased that overall you enjoyed your stay with us and I look forward to welcoming you back in the future.
Yours sincerely
Adam Coventry, Operation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stratford Manor Hotel

Property: Stratford Manor Hotel
Address: Warwick Road, Stratford-upon-Avon CV37 0PY, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Stratford-upon-Avon
#5 Business Hotel in Stratford-upon-Avon
#5 Romantic Hotel in Stratford-upon-Avon
#8 Family Hotel in Stratford-upon-Avon
#8 Luxury Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Stratford Manor Hotel 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
Stratford Manor Upon Avon
Hotel Stratford Manor

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