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“Spa Break”

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Stratford Manor Hotel
Certificate of Excellence
Hinckley, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
“Spa Break”
4 of 5 bubbles Reviewed 2 November 2013

My daughter and I enjoyed a Spa Break at Stratford Manor. the reception staff were very welcoming and efficient. The food at lunch was more than we had anticipated and very good. The evening meal excellent.
The spa treatments were very good and the staff could not have been friendlier.
The only disappointing part of our stay was the room. It was average for a four star hotel but what we had to complain about was the hairs on the bathroom floor and the carpet did not look as if it had been hoovered. We also complained about the sheets on one of the beds and the hem of one of the curtains hanging down. The hotel itself is very clean and attractive.
Overall it was a good stay but could have been excellent if the room was better.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Belle I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 15 December 2013
Dear Belle l
Thank you for your review. I am glad you and your daughter enjoyed your spa break with us. The spa girls are delighted to hear you enjoyed their treatments. I appreciate your comments about the room and have made the team aware as we always aim for high standards. We hope to see you back again soon for another relaxing weekend.
Yours sincerely
Adam Coventry, Operations Manager
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1,345 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (247)
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English first
London, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 1 November 2013

Another lovely break with Q Hotels. All the staff were lovely, attentive without being intrusive, and helpful. The hotel was, as always very comfortable, with yummy breakfasts and peaceful surroundings.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Margaret53_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 2 November 2013
Dear Margaret53_13
Thank you for your review of your stay at Stratford Manor. I am pleased that you have had another enjoyable stay with us. Please do come again soon for another yummy breakfast.
Yours sincerely
Adam Coventry, Operations Manager
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Falkirk, United Kingdom
Level Contributor
141 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 27 October 2013

Here for our ruby wedding anniversary. Room was clean, well decorated and furnished. Could do with a safe and a fridge but this did not detract from the room. Seems to have a system that only produces Luke warm water to bath. Stayed in room 273 which was too hot for our liking but would suit some guests.
Went down to dinner on first night and had to ask to be re-seated away from the entrance due to the draught. This was done without a quibble. Ordered drinks, then food, starter arrived promptly but it took 60 minutes before the mains arrived. Although we were eventually told our mains were coming it was very poor service. It was not the waiting staff but the kitchen staff who appeared unable to cope with a full restaurant.
The food was excellent, served hot and fresh when it did arrive. A plus point is the excellent quality of the breakfast highly recommended the best we have had in a hotel for years. Staff are first class and very helpful.

Stayed October 2013, travelled as a couple
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 2 November 2013
Dear DavidSmith29125
Thank you for your review following your stay at Stratford Manor. Congratulations on your anniversary. Thank you for your kind words after your stay with us, to say that the 'breakfast is the best we have had in a hotel for years' has filled the chef with pride.
My apologies for the water temperature, our maintenance team have looked into this and adjusted the output on the boiler.
I am very pleased that you rate our team as first class, they always aim to deliver a high standard of guest care.
Yours sincerely
Adam Coventry, Operations Manager
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Rotherham, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 October 2013

We stopped at the Stratford Manor for two nights in August 2013 after staying at a Q Hotel previously and being pretty impressed. The hotel was very clean and decorated well. It had a warm and friendly atmosphere and the staff were very helpful and friendly. We asked for advice on the local area, places to go etc and we were given great advice. Location is fab if you have a car as it was only a short drive into Stratford. Plently of reasonably priced parking is available close to the centre. Our room was gorgeous and well equiped. We had a few drinks at the hotel bar and a meal in the restaurant on the first night. Bar staff very friendly. The food was delicious and our waiter was very attentive. Breakfast was really good and set us up for the day! Lovely hotel - deifinetly recommend!

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
1 Thank cheekychops80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 2 November 2013
Dear cheekychops80
Thank you for your Lovely review of Stratford Manor. I am glad that you have enjoyed your stay with us. The team here aim to deliver only the best in service and are happy this has been well received. Having now ticked of two Q properties you only have 19 left to try, or you could just come back to us.
Yours sincerely
Adam Coventry, Operations Manager
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Cambridge UK
Level Contributor
6 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 21 October 2013

we stayed here over a Saturday night and had a really nice break. On arrival the property looks uninspiring as it's a 90s brick built facility. However, the staff at this hotel really made up for any blandness in the appearance. Everyone we encountered from the desk staff to the in-house cab driver were really helpful and friendly. In fact the man in charge of the restaurant at breakfast was almost too cheerful if you're not a morning person! We used the spa which was clean and quiet and the staff there were also very friendly. We had bar lunches twice and both were good. On Saturday the waitress apologised for the chaos - it had been very busy but we didn't experience any bad service as a result, perhaps some others had earlier but everyone looked fairly relaxed. Breakfast was a bit chaotic as we were in the last hour on a Sunday so they were running out of plates, glasses etc but they did bring these out on request and the danish were gorgeous!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank WiseTraveller10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 2 November 2013
Dear WiseTraveller10
Thank you for your review following your stay at Stratford Manor. I am pleased to see that you have enjoyed your stay, 5/5 says it all. I am glad to see we have delivered well in all areas, from arrival to your departing breakfast. I trust this means you will be back.
Yours sincerely
Adam Coventry, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Bromwich, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 21 October 2013

Had a fantastic time at Stratfor Manor Hotel with my daughter, first time for both of us to have a spa treatment which was fabulous. All the staff there made you feel so welcome and comfortable. The hotel itself is immaculate and the food was out of this world. We had spa lunch, 3 course meal and buffet breakfast. We stayed for 1 night and the rooms were spacious and very clean. We made use of the swimming pool, sauna, steam room and gym. We want to say a big thank you to Mark the barman in the terrace bar for making our stay lovely, he was so friendly and nice. I will defintely be visiting there again in the near future. Its a must folks, fab break.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joycedavies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 2 November 2013
Dear joycedavies
Thank you for your review of Stratford Manor, following you Fantastic stay with us. It sounds like you made the most of the night you were with us, I think you have tried almost every facility in the hotel. You seem to have missed the Nature Trail around the 23 acres of land, but then the weather has been quite wet. I have passed you thanks on to Marc, this has put a big grin on his face.
I hope to see you back again in the near future.
Yours Sincerely
Adam Coventry, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 20 October 2013

We went to the Stratford Manor Hotel for a family event. We were a group of 13 adults and children. We found the hotel in good order. The staff were excellent very friendly and polite. The rooms were clean and well appointed. We ate in the bar on the first night as we arrived late. The food was very good. Breakfast was a good buffet standard typical of hotels today. We ate in the restaurant for a family meal. The food and service was excellent the children's meals where proper meals. The hotel is well positioned for both Warwick and Stratford. One member of the family got the train from Stratford Station and this cost £11.00. The children used the swimming pool that is restricted for children but available in the morning and afternoon. The one negative is that the spa had no appointments available. The ladies in the group did not want a spa weekend but to have a facial or manicure would have been a treat. We did try to book this a week before but no appointments. Next time we would negotiate this with the booking. Otherwise a really enjoyable weekend.

Room Tip: Hotel is on a sloping site so if you or your party have mobility issues they will put you in rooms c...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gordon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 2 November 2013
Dear Gordon C
Thank you for your review of Stratford Manor following your weekend with us. I am glad that you have all had an enjoyable stay. Our Head Chef is content with your comments on your meals with us, we always aim to please and are happy to have done so for you. Our Spa is a popular facility in the hotel, I am sorry we were unable to accommodate the ladies for that facial. On your next visit please do book in advance, we are booked up about three weeks in advance.
Yours sincerely
Adam Coventry, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stratford Manor Hotel

Property: Stratford Manor Hotel
Address: Warwick Road, Stratford-upon-Avon CV37 0PY, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Stratford-upon-Avon
#5 Business Hotel in Stratford-upon-Avon
#5 Romantic Hotel in Stratford-upon-Avon
#8 Luxury Hotel in Stratford-upon-Avon
#8 Family Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Stratford Manor Hotel 4*
Number of rooms: 104
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Also Known As:
Stratford Manor Upon Avon
Hotel Stratford Manor

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