We had recent stay and held a function here.The hotel could do with a bit of brightening up as it looks a bit dated and tired .The food we had on the friday and saturday night was very good. The breakfast was also very good. The service was however disjointed. The waiting staff were all very young and did not appear to be managed by any one.There was 100 of us and once we had finished the meal and they cleared the plates etc. that was it.They did not clear the tables anymore and all the glasses and bottles were just left.Also the bar kept getting left unattended and when we went to reception three people there were just standing around chatting.There was also 2 staff in the other empty main bar just standing around yet in our bar where there was 100 of us there was 1person trying to serve, trying to replenish beer which kept running out and people had to wait ages for a drink.Our organiser had previously advised the hotel that the people attending were mostly drinkers and it appears that they had not acknowledged this .We felt for the bar staff who did their best but this really is down to bad management.
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- Also Known As:
- Stratford Manor Upon Avon
- Hotel Stratford Manor