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“Good weekend - a few niggles”

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Stratford Manor Hotel
Certificate of Excellence
County Galway, Ireland
Level Contributor
275 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
“Good weekend - a few niggles”
Reviewed 3 June 2014

Stayed here with a friend for a girly getaway.
Room was nice although there was no safe which was a bit annoying. No problems with noise etc even though there was a wedding party in the hotel.
Dinner was good, breakfast not so good - food on the buffet was tasteless - particularly the bacon.It also felt like you were being herded with the masses and the tables weren't cleared quickly enough
Bar area pleasant
Spa facilities were fine although the towels could do with being replaced!
Chris's taxis from the hotel go into Stratford for £8 each way - good if you don't want to take the car.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SFWOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 11 June 2014
Dear SFWOxford
Thank you for your review following your stay with us. I am pleased that overall you have enjoyed you stay. Unfortunatly we do not have any safes in the bedrooms we can however store any guest valuables in the safe at reception. I have sharred your comments with the Head Chef, he is pleased with your apprication of dinner, and is reviewing the breakfast offering following your thoughts.
Yours sincerely
Adam Coventry, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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COVENTRY
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 June 2014

I have just returned home from a lovely spa break at Stratford Manor after taking my mum for a birthday treat. We both had a lovely relaxing weekend and would definitely return. Room was lovely, spacious and clean, beds were super comfy too. We both had a back, neck and shoulder massage and a facial, spa room was lovely and the ladies that gave us our treatment were fantastic, amazing treatments and service, will be recommending to friends. Only negative was the robes were not very soft. Pool, steam room and sauna were all great and children are not aloud in the pool from 11am till 4pm which means peace just what what we came for :) there were a small amount of children staying on this occasion as there was a wedding being held but they were well behaved so didn't bother us on the 2 occasions we seen them. We booked a package deal that included lunch on the day of arrival, 3 course evening meal and breakfast the following morning, all of which were of a high standard, good selection of food, portion sizes were not huge but enough and staff couldn't do enough for us, very attentive and polite. Lovely grounds to the hotel too, all in all we have had a relaxing weekend away and i'm happy we chose Stratford Manor.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kimberley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 11 June 2014
Dear Kimberley B
Thank you for your Fantastic review following you Spa break with us at Stratford Manor.
Thank you also for your kind words about both the food, service and treatments you have recieved. The team here all strive for the best in customer service and are pleased to have delivered this. I am glad you made the most of the peace and quiet poolside.
I hope to see you back again soon.
Yours sincerely
Adam Coventry, Operations Manager
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Chester, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 May 2014

Sparse spa. Comfortable room and slept well . Breakfast delicious and staff delightful. We only ate once in the bar and the quality and quantity were perfect. However, the main reason we chose this hotel was to relax and enjoy the spa which sadly the description of being newly refurbished was misleading. I tried to book a manicure prior to our stay but.the therapist ( there was only one was fully booked). The towels were worn out and murky grey in colour and texture. The ladies changing rooms tiny and municipal and smelled of stale water. There was nothing luxurious or tempting to make one lounge and relax. Pool adequate, steam room and sauna pleasant. No Jacuzzi, no warm snuggly relax rooms . No help yourself to herbal tea. The robes at a cost of £5 were yukky sludge brown.
We went to VIP nails Stratford for manicures but it w.ould have been more enjoyable to have been pampered in their spa . Gym tiny but well equipped. This is not a complaint as we still had a lovely time but spa was sparse.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank polly c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 31 May 2014
Dear polly c
Thank you for your review following your stay with us.
I am pleased to read that you have enjoyed your meals in the bar and had a comfortable nights sleep with us. I take on board your comments regarding the Spa and will be discussing them with the team here.
Yours sincerely
Adam Coventry, Operations Manager
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Bedfordshireclanger
Level Contributor
122 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 29 May 2014 via mobile

A great friendly welcome from reception. Hotel public areas really clean. Room lovely and comfortable and quiet. Bar area a little chilly with air on on, food very nice and breakfasts had lovely choice and as much as you wanted. All the staff we met were friendly and helpful. Would def stay here again.
The centre of town is about 10 mins by taxi.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Bedfordshireclanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 31 May 2014
Dear Bedfordshireclanger
Thank you for your Lovely review following your stay with us. I am glad to see that you have enjoyed your stay, and found the reception team to be friendly and welcoming, they do aim to please.
Yours sincerely
Adam Coventry, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Telford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

We stayed 2 days in one of the superior rooms which was excellent, with free drinks from the mini bar. The three course dinners were beautifully presented and plenty of choice for breakfast.
The hotel staff were all extremely helpful, nothing was too much trouble for them and the Hotel locality about 5 minutes drive from Stratford upon Avon which was ideal. We will certainly stay at this Hotel again when visiting that area. Lovely hotel surroundings and the hotel was easily found .

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DerekOPlimmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 31 May 2014
Dear DerekOPllimmer
Thank you for your excellent review following your stay at Stratford Manor. I am pleased that you have had a good time here with us, and would be looking to stay again in the future. That is the best testament we could hope for.
Yours sincerely
Adam Coventry, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
94 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 26 May 2014

Just returned from Bank Holiday weekend stay. Hotel is in a good location just a few minutes from The M40.
The
Arrived late Saturday afternoon - hotel has a really good sized, secure car park - you need a code from reception to get out again.

A wedding reception was taking place that evening so the bar was totally full early on before they moved on to the function room.

The hotel does not permit smoking outside the front entrance, or on the terrace directly next to the bar, instead there is a designated large patio at the side of the building.

The standard room was in good condition, a few marks on the walls and no safe or fridge but overall ok. Bathroom felt modern and good shower (even if it was over the bathtub, a pet hate for me in hotels).

We had a package for 2 nights for B&B, Dinner 1 night and a ticket to Warwick Castle, not bad for £119 per night. Good location for the castle as pretty much just follow one road for 10 mins then you are at the car park!

We took dinner on the Saturday night, they actually gave £26 per person credit to spend on food only, it works out about right.

The restaurant was reasonably busy, and service a bit slow but all staff friendly and attentive. The haddock starter and beef were excellent, other half had the chicken with chorizo and she was impressed.

The only issue was that we ordered a sharing dessert and waited 40 minutes without it turning up. When we got up to leave and sign
the food to the bill, it arrived from the kitchen!

The man at the desk was apologetic and offered to send to the room. Within 10 mins we were back there and by 11:45pm we realised it wasn't coming! There is a phone in the room but no phone directory and we were the far end of the corridor.

We told the girl on reception at checkout and she waived the service charge and seemed genuinely concerned and made a note to raise it. We only paid for the wine so a fair result all round.

The pool was a fairly good size for a hotel of this always seemed to be people in there.

Public areas in the hotel feel modern and clean. Would return for the right price!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mj187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam C, Manager at Stratford Manor Hotel, responded to this review, 31 May 2014
Dear mj187
Thank you for your review following your Mini Break with us. I am pleased that overall you have enjoyed your stay and would return again. I have shared your comments on the food with the chef, he is pleased with your comments.
My apologies for the delays on the dessert, having talked to the Restaurant manager it appears that they were then too quick in the delivery and must have got to the room before your return, but I am glad this was resolved in the morning.
Hope to see you again soon.
Yours sincerely
Adam Coventry, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
birmingham
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 May 2014

Stayed here on 21st and 22nd May 2014,and from the time of checking in to departure time,the stay,including room,dinner and breakfast,along with very pleasant and helpful staff,was almost faultless.....apart from...and you may think me a little picky,the tv size in the bar needs upgrading to at least a 50",especially with the World Cup coming up!
All in all,a very pleasant short stay.

Room Tip: Most rooms have a decent view on either side of he hotel,and being nowhere near a main road,ther'...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raheny47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Stratford Manor Hotel

Property: Stratford Manor Hotel
Address: Warwick Road, Stratford-upon-Avon CV37 0PY, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Stratford-upon-Avon
#5 Romantic Hotel in Stratford-upon-Avon
#5 Business Hotel in Stratford-upon-Avon
#8 Family Hotel in Stratford-upon-Avon
#8 Luxury Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Stratford Manor Hotel 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
Stratford Manor Upon Avon
Hotel Stratford Manor

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