Excellent location but terrible experience. Stayed in an executive room. Room was clean and airconditioning good but bed was the most uncomfortable I have had since my early days in a basic youth hostel. Mentioned to reception but can't believe this hasn't been brought to their attention before. Breakfast service was chaotic with limited if zero supervision of young team of staff. Hotel was expensive and probably the worst McDonald hotel I've stayed in. I'm no snob but some peoples earlier reviews are hard to believe. I either had a really off day in terms of room or service or some people are easily pleased! I wonder if the comments card I completed was handed in by reception! I doubt it....beautiful town rubbish hotel...
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- Also Known As:
- Hotel Macdonald Swans Nest