Stayed just a couple of nights for an anniversary break.The welcome we recieved was warm and friendly.When I requested a room change ,due to personal preference,nothing was too much trouble.The room was clean ,spacious and had plenty of facilties,fridge, hairdryer, tea making facilities but no coffee.The bathroom was clean but could have done with updating ,regrouting !. The shower did not work properly and the screen was too small and the seals worn so consequently the bathroom floor was flooded after every use. The bed was extremely uncomfortable,new mattress needed ,but the feather pillows were a lovely luxury.The full English breakfast was small and the spicy sausage far too overpowering for a breakfast dish [personal choice ] but the buffet had plenty of choices and was well stocked .
The bar was a lovely cosy place to have a drink and chat .
The staff were all very friendly and helpful and could not do enough for you.The morning staff in the dining room were always very busy and worked exceptionally hard to please everyone,they were all very pleasant and friendly.Special mention to Kim and Jordan who were so lovely and chatty and made you feel very welcome and comfortable. Overall pleasant stay and use of spa facilities at Alvaston Manor was a great bonus which helped to make the stay more enjoyable .
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- Also Known As:
- Hotel Macdonald Swans Nest