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Reviews (1,885)
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All reviewsthe riverbistrot pierresister hotel across the roadcar parkexcellent locationtown centrecomfortable hotelrsc theatreleisure facilitiesexecutive roomfresh milkenjoyable stayweekend breakevening mealbreakfast was excellentone night stayfull english
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Reviewed 19 July 2013

This is an excellent Hotel - Good Value -Friendly & Excellent service Excellent Food & Bar. Hotel in walking distance of most Stratford sites. Also excellent centre for touring the area. Close to Town & River nice for evening walks. Walking distance for Royal Shakespeare.

Room Tip: Go for an executive room.
  • Stayed: July 2013, travelled with friends
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Thank paulsand186299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2013

This was the first hotel of our tour - our expectations were high. These were all met - lovely room, excellent staff - great location. Lovely photo spots around the river, very close to many tourist venues.Would stay there again. Breakfast was excellent.

  • Stayed: June 2013, travelled as a couple
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Thank EnjoylifeQueensland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2013

I loved the bedroom I was allocated at this hotel. It was spacious, well furnished, with a very comfortable bed. It was spotlessly clean, as was the joining en-suite which benefited from having a bath - not just a shower. It was in the older part of the hotel and had a very efficient air con system.

The location of the hotel is great for both the town and the theatre.

The breakfasts were fine food wise but they seemed rather chaotic and frenetic with people getting up from their tables to go and ask staff for items which they had requested which hadn't arrived at their tables. I had to ask for my tea 3 times! However, in its own way it added to the charm of this hotel but if you were a business person in need of an efficient breakfast service this may not be the hotel for you.

We had lunch in the Bistrot Pierre restaurant ( where the breakfasts are served ) and the service was completely different - very organised and efficient and the food was great too.

Overall, I would stay at this hotel again. I felt it was good value for money.

Room Tip: Request one of the rooms in the older part of the building. We had friends in the newer part of the hotel who didn't seem so pleased with their rooms ( only had a shower - no bath )
  • Stayed: July 2013, travelled with friends
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Thank Jude76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2013

We stayed one night at this hotel when going to a performance at the RST. It is in a busy location just the other side of the river from the theatre. Our bedroom was very comfortable and clean, with en-suite bathroom and TV. The Bistrot Pierre does a good early-evening meal for the benefit of theatre-goers: the food is Frenchified (although not particularly French), and was well-cooked and presented. There is a decent wine list. The adjacent bar stocks a good range of real ales, and was pretty crowded that lunchtime and evening: fortunately the hotel is relaxed about customers taking their drinks through into the lobby, where there are a number of chairs and tables. The hotel has its own car park, which costs £5 extra (their website does make this clear); when we arrived, however, it was full and we had to park in a municipal car-park a couple of hundred meters away. Because we had paid for this, the hotel kindly waived their own parking charge. On balance the hotel did a good job of managing what was clearly a full house, and we would recommend the Swan's Nest to short-term visitors to Stratford.

  • Stayed: March 2013, travelled as a couple
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Thank SJP1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2013

Excellent location a short walk from theatre. However this is a mediocre run down hotel in need of a repaint and refit and a new service ethic. It is a very misleading photo and advertising as most of the hotel is a grim 1970s extension that just goes on and on round dark corridors. They make their money from coach loads of tourists, so don't have to bother with service.
The ventilation in our room let in smoke. Breakfast was a shambles, lost coffee order, dirty and unlaid tables, dirty cups (we dont check them!), no salmon (its not my fault!) and so on. It is over priced for what it is. 4 start rating must come from link with sister hotel over the road. There are many much better and cheaper B&Bs that offer better accommodation and service almost as near to the theatre.

  • Stayed: July 2013, travelled as a couple
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Thank CATHERINE C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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