Premier Inn promises good night sleep and comfortable stay. I can certainly say that they did manage to provide good night and comfortable sleep. However, it was much needed after navigating our way through the floors laid out awkwardly. Our rooms were located on 2nd floor and even as an able bodied person it was tiring and certainly not easy to get to the rooms. As such, if a disabled person decided to stay there then they would struggle on their own or would struggle even if they had some support. Therefore, I would definitely suggest to reconsider if one has mobility problems. Furthermore, on arrival our rooms weren't ready and we were asked to come back at 2pm when the check in should be, however, when we tried to check in we were informed that the rooms aren't ready (2pm) so we had to come back after an hour to come back to the rooms (7 rooms booked). We were told that other guests haven't checked out yet. Whilst I appreciate that there circumstances like these the staff should have compensated by offering a free breakfast or drinks at the hotel. There was no apologies for this delay either. Furthermore, one must also understand that there's NO parking at the hotel paid/free. One has to park in the opposite car park at the pub for £10.00 all day and it's quiet steep. The parking ends at 8am so you'ld need to wake up early and ensure that there sufficient paid ticket time in order to avoid parking fine. In total we paid £16.00 for parking very expensive.
Overall I'm not impressed with our experience apart from comfortable beds.
Importantly, would I stay at this hotel again? No I'll look for another hotel.
- Official Description (provided by the hotel):
- Our Premier Inn is central to the Shakespearian town of Stratford. We are a small family friendly hotel with a great team and a great atmoshpere and welcome everyone who stops in our hotel.We don't have on site parking but offer 3 drop off bays at the Red Lion Table Table directly opposite whereby you can stop for 20 minutes to check-in and bring bags across, the postcode for this car park is CV37 6YW.There are a number of close local carparks and we are happy to help you find one that accomodates your needs, please call before hand or we can do this when you arrive. ... more less
- Reservation Options:
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- Also Known As:
- Premier Hotel Stratford-Upon-Avon