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“THE VERY BEST” 5 of 5 bubbles
Review of Mercure Stratford-Upon-Avon Shakespeare Hotel

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Mercure Stratford-Upon-Avon Shakespeare Hotel
PRESTATYN
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“THE VERY BEST”
5 of 5 bubbles Reviewed 31 October 2011

stayed for three days,best managers and staff we have come across.in fact overall the hotel was the very best we have stayed in.food excellent.service excellent.we had a room in the old part ,in the front,did not hear any noise.it will be the hotel that we will back to soon.

Room Tip: the old part is much more fun.!!
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PrestatynTonto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review, 19 September 2013
Dear Guests,

Thank you for your positive review here on Tripadvisor. I am pleased that you have enjoyed your stay with us.

We hope to welcome you back to The Mercure Shakespeare Hotel in the future.

Kind regards,

Marnix Teeken
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,650 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (360)
Date | Rating
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English first
A TripAdvisor Member
5 of 5 bubbles Reviewed 28 October 2011

Super, atmospheric hotel with lovely rooms and modern facilities. Friendly staff. Brilliant location in the heart of Stratford. Ignore the comments about noise - I had a room right at the front and yes, you are in a town, but no excessive noise whatsoever. All that I would expect from Mercure.

  • Stayed October 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review, 19 September 2013
Dear Guests,

Thank you for your positive review here on Tripadvisor. I am pleased that you have enjoyed your stay with us.

We hope to welcome you back to The Mercure Shakespeare Hotel in the future.

Kind regards,

Marnix Teeken
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
2 of 5 bubbles Reviewed 18 October 2011

Charming hotel in city centre, very helpful receptionist Penny was her name i believe.w were given a small room but then my wife asked to see another room, which was bigger so that pleased the wife! But the teaspoons were dirty...
Free wifi advertised all over the hotel, i found the best place it worked was down the road in starbucks...I think the parking fee of 10 quid per night is a little cheeky.. we didn't use the brasserie or room service but the breakfast was ok even tho on our 2nd day we had to wait 10 mins for our tea and coffee.......
we also feel that the hotel has lack ambiance dark inside... not very welcoming....

  • Stayed October 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank capritchard1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 18 October 2011

It's right in the centre of Stratford-upon-Avon. Room was clean and tidy and was beautifully. Good price and Accor group quality !
Rustic and chic with a lot of character.
Friendly staff and excellent food !
Breakfast is really good and the location is fantastic if you want to be in Stratford upon Avon.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cyblexy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review, 2 October 2013
Dear Guests,

Thank you for your time to write this review with positive comments about our staff and food. I am pleased that you have enjoyed your stay with us and all that Stratford-upon-Avon has to offer.

We hope to welcome you back to the hotel in the future.

Kind regards,

Marnix Teeken
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 16 October 2011

This hotel has a great location and it's right in the centre of Stratford-upon-Avon however there were some drawbacks with our stay there.
We were lucky to check-in as quickly as we did as we arrived at the same time as a large group of tourists and there was only one person on reception. Our room was clean and tidy and was beautifully decorated but we were placed right at the top of the stairwell so it was very noisy room which wasn't helped by a wedding on the Saturday night Where the guests were allowed to wonder the hotel and there was no control over them at all!
We got a good price on this hotel as we booked it quite last minute so that was the only saving grace. The customer service wasn't brilliant so I wasn't that impressed.

  • Stayed August 2011
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank leapea29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farnham, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 5 October 2011

I read the previous reviews very carefully before opting for this hotel as it was for my Wife's birthday so I had to get it right. We didn't use room service or the brasserie so I can't comment too much on the service but the the hotel staff that we did meet were very friendly and helpful and the room was delightful. It was more rustic charm than contemporary chic but it was clean and tidy and had everything that you need for a short stay (even a four-poster bed). Yes the floorboards of the adjoining corridor were a bit squeaky but that aside we both thoroughly enjoyed our stay and would have no problem recommending the hotel.

Room Tip: Whether it is a coincidence or not I don't know but I asked for a four poster when I booked and...
See more room tips
  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review, 9 October 2011
Dear Guest,

I would like to thank you for your review on the Tripadvisor website. I am pleased to learn that you have enjoyed your stay with us.

We hope to welcome you back in the near future.

Kind regards,

Marnix Teeken
General Manager
Mercure Shakespeare Hotel
Stratford-upon-Avon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Stratford-Upon-Avon Shakespeare Hotel

Property: Mercure Stratford-Upon-Avon Shakespeare Hotel
Address: Chapel Street, Stratford-upon-Avon CV37 6ER, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Restaurant Room Service Suites
Hotel Style:
#11 Luxury Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Stratford-Upon-Avon Shakespeare Hotel 4*
Number of rooms: 74
Official Description (provided by the hotel):
4 star Tudor hotel with 74 ensuite rooms located in the centre of Shakespeare's Stratford. Ideal for exploring local villages, the Cotswolds, shops and theatres of Stratford. 19 miles from Birmingham International Airport, 1 mile from Stratford upon Avonstation, 10 miles from Warwick Parkway station. Easily accessible via the M40. David Garrick Restaurant, Othello's Bar Brassiere, Quill Bar and Lounge, 6 conference rooms with natural light for up to 100 delegates. Limited parking at GBP10.00 per day. ... more   less 
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Also Known As:
Mercure Stratford Upon Avon
Accor Stratford Upon Avon
Shakespeare Hotel Stratford

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