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“Lovely hotel” 4 of 5 bubbles
Review of Mercure Stratford-Upon-Avon Shakespeare Hotel

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Mercure Stratford-Upon-Avon Shakespeare Hotel
Bexleyheath, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Lovely hotel”
4 of 5 bubbles Reviewed 8 February 2014

Stayed as part of a Wedding party, rooms very quirky. Comfortable and clean, bar staff very helpful, nothing was too much trouble. Highly recommended for stay in the heart of Stratford Upon Avon close to river for lovely walks

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (360)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
West Kirby, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 8 February 2014

The staff and service at this hotel is second to none, We would recommend it to everyone. The hotel is in the centre of town, walking distance from the famous Shakespeare Trust properties, an easy short walk from the Royal Shakespeare Company theatre and the lovely River Avon bank.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fay C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex, UK
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 7 February 2014

Ideal for a visit to the RSC - it is five minutes stroll away.

This is beautiful looking hotel and the staff were very friendly.

The room was a decent size and it had a very big bathroom - the only problem was the walls were paper thin and you could hear everything in the adjoining rooms, as well as in the corridor.

The buffet breakfast was really good - a huge selection and the food was great.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AngelicSupermodel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review, 8 February 2014
Dear Angelic,

Thank you for taking the time to leave feedback on your recent stay at the Mercure Shakespeare Hotel.

I am delighted to read how much you enjoyed the experience especially the beautiful building and our friendly team and I hope to have the opportunity of welcoming you back during your next visit.

Kind regards,



Marnix Teeken
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wallingford, United Kingdom
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

We stayed here last weekend for one night with our 3 month old son as part of my 40th celebrations and it is a truly beautiful Tudor hotel with large reception rooms, roaring fires and a lovely bar and restaurant. It was quiet whilst we there and had a very homely feel - we chatted to several of the staff whom seemed very friendly and relaxed - the only downside was that we often had to go looking for them when we wanted something which could take a while. Excellent location with secure onsite parking (for a surcharge). We didn't eat there as my partner had booked restaurants etc. but the menu looked great.

Room Tip: We stayed in 220, a (junior?) suite at the end of the 'new' building and it was very nice, q...
See more room tips
  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TravellingMatte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review, 8 February 2014
Dear Guest,

Thank you for taking the time to leave feedback on your recent stay at the Mercure Shakespeare Hotel.

I am delighted to read how much you enjoyed the experience especially the public areas with open fires and our friendly staff

We hope to welcome you back during your next visit.

Kind regards,



Marnix Teeken
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stratford-upon-Avon, United Kingdom
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 2 February 2014

We picked this hotel to host our wedding and reception and we were not disappointed in the least.
The Wedding was held in The Cabinet Room, a snug room for us and invited guests, and all went very well here.
After drinks in Quills, a lovely area with an open fire we proceeded to the Ballroom for the Wedding Breakfast. All three courses were superb with everybody commenting on how lovely the food was, also the service was first class as well.
After clearing the tables the reception proper started and nothing was too much trouble for the staff, anything asked for was instantly granted with smiles all round.
Thanks to everyone involved for making this special day even better.
We also stayed there and the suite we stayed in was cosy with four poster bed to boot.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review, 8 February 2014
Dear Robert & Hazel Davidson,

Thank you very much for your positive review here on the Tripadvisor website.

We are pleased that enjoyed your wedding celebrations at the hotel. It was a great day and we hope to welcome you back to The Mercure Shakespeare in the near future.

Kind regards,


Tony, James, Jess, Sally

Marnix Teeken
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Falmouth, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 2 February 2014

We had one night stay, without breakfast. Room was clean, warm, tasteful. Staff we had contact was OK, but we went out most of the time exploring, and ate out. Bathroom was lovely, with good shower, and very hot water for bath. Bed was large and comfy. Happily base ourselves there again.

Room Tip: We were in Garrick, but it was lovely.
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jayne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review, 8 February 2014
Dear Guest,

Thank you for your comments on your recent visit to the Mercure Shakespeare Hotel.

I am pleased to read that you enjoyed your visit including the service, the décor and your (bath)room.

I will share your comments with the rest of the team here and I do hope to be able to welcome you back in the not too distant future.


Kind regards,


Marnix Teeken
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Stratford-Upon-Avon Shakespeare Hotel

Property: Mercure Stratford-Upon-Avon Shakespeare Hotel
Address: Chapel Street, Stratford-upon-Avon CV37 6ER, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Restaurant Room Service Suites
Hotel Style:
#11 Luxury Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Stratford-Upon-Avon Shakespeare Hotel 4*
Number of rooms: 74
Official Description (provided by the hotel):
4 star Tudor hotel with 74 ensuite rooms located in the centre of Shakespeare's Stratford. Ideal for exploring local villages, the Cotswolds, shops and theatres of Stratford. 19 miles from Birmingham International Airport, 1 mile from Stratford upon Avonstation, 10 miles from Warwick Parkway station. Easily accessible via the M40. David Garrick Restaurant, Othello's Bar Brassiere, Quill Bar and Lounge, 6 conference rooms with natural light for up to 100 delegates. Limited parking at GBP10.00 per day. ... more   less 
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Also Known As:
Mercure Stratford Upon Avon
Accor Stratford Upon Avon
Shakespeare Hotel Stratford

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