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“Thoroughly enjoyed, great stay!”

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Mercure Stratford-Upon-Avon Shakespeare Hotel
London, United Kingdom
Level Contributor
454 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 382 helpful votes
“Thoroughly enjoyed, great stay!”
Reviewed 16 February 2014

Valentine break, from the moment you walk in the hotel you are taken care of , the staff are friendly , rooms large and very comfy . roaring log fires, brilliant bar, and stand in barman, upstairs the floorboards creak and outside the car park is small, but this a period property and what you visit Stratford for?
We had room 203, which was OK, roomy, the bathroom large and modern. but was up some stairs which were narrow at one point, Breakfast was excellent and very good value - set us up for the day, highly recommend !!! special thanks to Young French and young Dutch girl on reception, very courteous and looked after us...

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management6630, Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review, 4 April 2014
Dear Reviewer,

Thank you, we appreciate your comments regarding your stay at Mercure Stratford-Upon-Avon Shakespeare. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Kind regards

Mark Nesbitt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Bracknell
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 February 2014 via mobile

There are two really great things about this hotel: it's communal area and it's location. It has very generous bars and lounges with exposed beams, roaring log fires and comfy sofas.
The location is superb with the memorial theatre and the river just a short walk away. A great spot from which to explore the town and see a play.
There may be better rooms than we had, but ours was shabby although the bathroom was ok.
Food at this hotel is not recommended.

Stayed February 2014, travelled as a couple
Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neston, England, United Kingdom
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 12 February 2014

Stayed here for one night on business. This is an olde worlde hotel in the centre of town. The car park at the rear is a bonus (but £10/ night). There are lots of seating areas, many with open fires. The room was OK if a bit dark. Bathroom was compact and bijou, I.e. small. The receptionist was very efficient and knowledgeable. The restaurant was a less positive experience. In the evening it was cold and the menu overpriced for a bistro. A menu in the room indicated some basic choices but these were not offered until I insisted on seeing it. I had bangers and mash which was fine. The italian red was overpriced at £7 a glass. At breakfast there were not enough staff to greet guests and clear tables resulting in a very slow service.

  • Stayed February 2014, travelled on business
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Helpful?
Thank Saffopod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sale
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 12 February 2014

We went back to this hotel following a mailshot/offer from Club Accor and met up with some friends at the end of January. Our rooms were spacious and comfortable and the staff are very helpful and friendly. The hotel is centrally located within easy walking distance of the theatre, Shakespeare's house and local restaurants and bars (Sheep Street). We have now stayed at several Accor hotels, home and abroad, and we have always found them to be of a good standard with good staff. If we go to Stratford again this would be our first choice!

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
Thank HowardSale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bexleyheath, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 February 2014

Stayed as part of a Wedding party, rooms very quirky. Comfortable and clean, bar staff very helpful, nothing was too much trouble. Highly recommended for stay in the heart of Stratford Upon Avon close to river for lovely walks

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Kirby, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 February 2014

The staff and service at this hotel is second to none, We would recommend it to everyone. The hotel is in the centre of town, walking distance from the famous Shakespeare Trust properties, an easy short walk from the Royal Shakespeare Company theatre and the lovely River Avon bank.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Fay C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex, UK
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 February 2014

Ideal for a visit to the RSC - it is five minutes stroll away.

This is beautiful looking hotel and the staff were very friendly.

The room was a decent size and it had a very big bathroom - the only problem was the walls were paper thin and you could hear everything in the adjoining rooms, as well as in the corridor.

The buffet breakfast was really good - a huge selection and the food was great.

  • Stayed January 2014, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank AngelicSupermodel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review, 8 February 2014
Dear Angelic,

Thank you for taking the time to leave feedback on your recent stay at the Mercure Shakespeare Hotel.

I am delighted to read how much you enjoyed the experience especially the beautiful building and our friendly team and I hope to have the opportunity of welcoming you back during your next visit.

Kind regards,



Marnix Teeken
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Stratford-Upon-Avon Shakespeare Hotel

Property: Mercure Stratford-Upon-Avon Shakespeare Hotel
Address: Chapel Street, Stratford-upon-Avon CV37 6ER, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Restaurant Room Service Suites
Hotel Style:
#11 Luxury Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Stratford-Upon-Avon Shakespeare Hotel 4*
Number of rooms: 74
Official Description (provided by the hotel):
4 star Tudor hotel with 74 ensuite rooms located in the centre of Shakespeare's Stratford. Ideal for exploring local villages, the Cotswolds, shops and theatres of Stratford. 19 miles from Birmingham International Airport, 1 mile from Stratford upon Avonstation, 10 miles from Warwick Parkway station. Easily accessible via the M40. David Garrick Restaurant, Othello's Bar Brassiere, Quill Bar and Lounge, 6 conference rooms with natural light for up to 100 delegates. Limited parking at GBP10.00 per day. ... more   less 
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Also Known As:
Mercure Stratford Upon Avon
Accor Stratford Upon Avon
Shakespeare Hotel Stratford

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