Staying for one night with my elderly mother, had asked in advance for rooms close together. Whilst OKed by email did not happen, receptionist helpful trying to sort it out but they appeared not to assign rooms until you get there.
Breakfast started at 7.30, we went down at 8 and there were no staff around, another guest booking out directed us to restaurant with the words ' hotel is really unhelpful' - can only agree. Eventually found member of staff in bar who begrudgingly came and took order for drinks. Then had to find another to see when cooked food would appear - told very soon. It did appear but at least 45 mins after stated start of breakfast time. Then tried to find someone for more hot water, staff when tracked down were unsmiling and appeared to resent being asked anything
Rooms were good, Service was dreadful
- Official Description (provided by the hotel):
- 4 star Tudor hotel with 74 ensuite rooms located in the centre of Shakespeare's Stratford. Ideal for exploring local villages, the Cotswolds, shops and theatres of Stratford. 19 miles from Birmingham International Airport, 1 mile from Stratford upon Avonstation, 10 miles from Warwick Parkway station. Easily accessible via the M40. David Garrick Restaurant, Othello's Bar Brassiere, Quill Bar and Lounge, 6 conference rooms with natural light for up to 100 delegates. Limited parking at GBP10.00 per day. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, ACCOR, TravelUp, TripOnline SA, Hotels.com, Expedia, HotelsClick, Cancelon, Ebookers, Evoline ltd, getaroom.com, 5viajes2012 S.L. and HotelQuickly so you can book your Mercure Stratford-Upon-Avon Shakespeare Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mercure Stratford Upon Avon
- Accor Stratford Upon Avon
- Shakespeare Hotel Stratford