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“Stunning hotel in the heart of Stratford”

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Mercure Stratford-Upon-Avon Shakespeare Hotel
Reviewed 22 June 2014

Check in was easy and reception were helpful and friendly. We stayed in a junior suite which was spacious and clean. A giant 4 poster bed with a well decorated and clean room was welcoming, as was the complimentary toiletries and drinks.

Breakfast was buffet style but well organised. All food was hot and there was a good range to choose from.

Really enjoyed our stay here, perfect location to walk around Stratford from. The theatre and river are 10 minutes walk. Parking is limited but we found a pay and display 5 minutes walk away that was the same price.

Room Tip: We were off the main road so it was very quiet at night.
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  • Stayed: June 2014, travelled as a couple
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1  Thank Pete J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this reviewResponded 2 July 2014

Dear Reviewer,

We very much appreciate your comments regarding your stay at Mercure Stratford-Upon-Avon Shakespeare. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,


Mark Nesbitt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,025 - 1,031 of 1,902 reviews

Reviewed 20 June 2014

We trawled the internet to find a hotel and were so pleased we decided on this one! Through reviews I was aware parking was extra. We arrived and were directed to a very near public car park. Bearing in mind the central location of the hotel we really didn't mind as the car wasn't needed during our stay and the fantastic location meant we could very easily walk to restaurants, the lovely town and the river. Also whilst central, there was no noise from outside. The staff were very friendly and easy to strike up conversation with, you didn't feel they were just talking to you because it was part of their job! The room was very comfortable, not huge but all we wanted with a nice en suite. There was a great deal of choice for breakfast. We came away very happy.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
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1  Thank Josie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this reviewResponded 2 July 2014

Dear Reviewer,

We very much appreciate your comments regarding your stay at Mercure Stratford-Upon-Avon Shakespeare. It is always a pleasure to receive positive feedback
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Mark Nesbitt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014

You have to appreciate the age of the building, if you want a room that is modern then stay away. Located in the middle of Stratford, some noise from the street at night if you are in a room at the front. Food was fine but bar prices were bit of a shocker. Would happily stay there again.

  • Stayed: June 2014, travelled with friends
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    • Cleanliness
    • Service
1  Thank Kanali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this reviewResponded 2 July 2014

Dear Reviewer,

We very much appreciate your comments regarding your stay at Mercure Stratford-Upon-Avon Shakespeare. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Mark Nesbitt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Magic_India2013
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this reviewResponded 2 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 June 2014

The hotel is old and the floorboards all creak but it is an awesome place. Location was good and the staff was very nice and friendly. We had dinner and breakfast and the food was very good.Would definetly stay there again.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank ternd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this reviewResponded 2 July 2014

Dear Reviewer,

We very much appreciate your comments regarding your stay at Mercure Stratford-Upon-Avon Shakespeare. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Mark Nesbit
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

Lovely old building with lots of exposed timber. I got a suite (!) in the Garrick wing. There is no lift. The room was nicely furnished with old style furniture and modern amenities. Great location--the hotel is within walking distance of the Royal Shakespeare Company. I wish I could have stayed longer!

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank notjustaknitter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this reviewResponded 24 June 2014

Dear Reviewer,

We very much appreciate your comments regarding your stay at Mercure Stratford-Upon-Avon Shakespeare. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,


Mark Nesbitt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank 197Tony
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this reviewResponded 24 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Mercure Stratford-Upon-Avon Shakespeare Hotel

Address: Chapel Street, Stratford-upon-Avon CV37 6ER, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Restaurant Room Service Suites
Hotel Style:
#9 Luxury Hotel in Stratford-upon-Avon
Price Range: £62 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Stratford-Upon-Avon Shakespeare Hotel 4*
Number of rooms: 74
Official Description (provided by the hotel):
4 star Tudor hotel with 74 ensuite rooms located in the centre of Shakespeare's Stratford. Ideal for exploring local villages, the Cotswolds, shops and theatres of Stratford. 19 miles from Birmingham International Airport, 1 mile from Stratford upon Avonstation, 10 miles from Warwick Parkway station. Easily accessible via the M40. David Garrick Restaurant, Othello's Bar Brassiere, Quill Bar and Lounge, 6 conference rooms with natural light for up to 100 delegates. Limited parking at GBP10.00 per day. ... more   less 
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Also Known As:
Mercure Stratford Upon Avon
Accor Stratford Upon Avon
Shakespeare Hotel Stratford

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