We returned for a 2 night stay at the Shakespeare in early February. We love the Hotel and the location, though you will see from my previous reviews that we've experienced quite a few issues on our stays. I'm happy to say this visit was our best to date, and restored our faith in the Hotel so much, we even booked up again for the following (Valentines) weekend.
The service and food we received in Marcos, in particular, was excellent. It was a very generous and unexpected gesture, when we were informed at the end of the meal, that it was 'on the house'. We were a little overwhelmed, but certainly most appreciative-thank you very much!
We had a much better overall experience, and it was a welcome break from everyday life.
When we came back the following weekend, we were unable to book a double, but the staff kindly noted our request to push the twin beds together for us, and the room was quite spacious too. We have been so busy this year, but really hope to be able to return to the Mercure Shakespeare in 2016.
Thank you for two excellent stays.More
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