Well I chose this hotel as on the wesite it seems very impressive. I only went for a day and so pleased now that I did not book an overnight stay.
I arrived to the Spa and the reception staff were awful, had no interest in customers and certainly did not want to be at work.
I was given a coffee but that's where the pleasantries started and stopped. I had to ask if it was ok to go and use leisure facilities, wasn't given a tour, just had to find my own way round. I was only given a towel and locker key but no robe. Asked twice for a robe and 2 hours later, got one!
Leisure facilities extremely poor and is in desperate need of renovation.
On the plus side - I had a head, back and shoulder massage which was fantastic and the grounds were beautiful.
Finally a word of warning - make sure that when you are leaving that you obtain a code to type into the barrier to let you off the grounds. Otherwise you have to reverse all the way back up a long drive and go back to reception to obtain a code.
This was my first visit and will definately be my last, as I know of a lot more reputable spa's who live up to there name.
- Official Description (provided by the hotel):
- The 16th Century, four-star Billesley Manor Hotel has 72 bedrooms and sits in 11 acres of beautiful countryside just outside the medieval town of Stratford-Upon-Avon. Visit the Royal Shakespeare Theatre, discover the myths and magic of Warwick Castle, then enjoy a quiet moment in the hotel’s library, where legend claims that Shakespeare penned As You Like It.A beautiful country retreat with a Health & Leisure Club that features an indoor pool and outdoor tennis court. The hotel also has a listed 100-year-old topiary garden and fountain. The 2 AA Rosette Stuart Restaurant serves modern British food made from seasonal, local produce. ... more less
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- Also Known As:
- Barcelo Stratford Upon Avon
- Stratford Upon Avon Barcelo