This hotel promises much but delivers less.
It is set in plenteous grounds, and looks lovely from the outside. The welcome is pleasant and the facilities, as described to us, sound amazing. When we got to our room, it looked great and was clean. The exposed beams in the ceilings gave an old-fashioned ambiance to a modern extension to the main block.
Then we realised that the TV remote did not work. One bedside light did not work. The table near the TV was rickety. The paintwork in the bedroom showed signs of damp. There was a bulb gone in the bedroom ceiling. There was a hanging rail (even over the desk!), but no wardrobe doors, so we had an ironing board to look at in bed (in the absence of TV...!) There was no convenient socket in which to plug in the kettle. And so on.
The mirror in the bathroom did not have a light over it, and was so far behind the sink that shaving or putting-on make-up was not going to be possible. And there was a bulb gone in the bathroom ceiling.
The dinner menu in the retaurant was pricey and lacked choice, but the breakfast was of a high standard.
The swimming pool (12m long) was good, and the rest of the Spa facilities adequate.
More attention to detail would make this deserving of a return visit. Maybe the Manager should try staying in some of these rooms for a night or two to see things from the guests' viewpoint?
- Official Description (provided by the hotel):
- The 16th Century, four-star Billesley Manor Hotel has 72 bedrooms and sits in 11 acres of beautiful countryside just outside the medieval town of Stratford-Upon-Avon. Visit the Royal Shakespeare Theatre, discover the myths and magic of Warwick Castle, then enjoy a quiet moment in the hotel’s library, where legend claims that Shakespeare penned As You Like It.A beautiful country retreat with a Health & Leisure Club that features an indoor pool and outdoor tennis court. The hotel also has a listed 100-year-old topiary garden and fountain. The 2 AA Rosette Stuart Restaurant serves modern British food made from seasonal, local produce. ... more less
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- Also Known As:
- Barcelo Stratford Upon Avon
- Stratford Upon Avon Barcelo