Two nights chill out with spouse and generally a good experience. We had a "package" that included a dinner and afternoon tea so was a good deal.
Hotel is part of the Puma chain and first time we have stayed with them. We would like to try other also.
We had a "superior" room very close to the pool/spa #18 - quite a long walk from reception but OK although several short stairs to negotiate - I think there is disabled access too and staff were seen to be helpful when required.
Hotel is well used by business groups, but it would seem these have their own arrangements for meals etc and the group there did not impact on our enjoyment.
Staff are helpful and mainly consist of Europeans with a good work ethic and desire to please. We like that. Maybe some training areas could be tightened up although some of the staff were obviously well on top of things.
Free wifi at reasonable speed and a "premium" service available for a fee. I found the basic one OK. There are also a couple of free to use pc terminals around although they only have basic software installed. The information directory does state "Business Services" available but I was unable to ascertain what these were apart from the wifi. There is no business center so if you want MS Office make sure you have your own.
The spa and pool area is very nice and has external membership also. Lightly used during our stay.
We had the set dinner menu on the Saturday and it was very good - a wide choice of 3 courses with wine. Quite impressive.
Breakfast has choice of cooked items and seems to vary each day. Buffet/served. Some items not available. Great service. Awful coffee!
Check out is 1100 although our package afforded a 1300 facility which was good although we did not need it on this occasion.
Room was large - ground floor- not much of a view, but OK. All in good condition, clean and large bath/shower. Decent TV and service.
Mobile phone reception in hotel very patchy if that is important to you - we had none in our room.
Drinks are certainly "4 star" hotel prices so people may draw their own conclusions here. I may mention that being charged extra for the tonic in a G&T may be of note!
Hotel has large grounds very well tended with a super topiary garden, it would certainly be a lovely summer environment.
Free parking with coded exit. Large and there is also a valet facility if required.
Checkout was a bit more of a trial than necessary as account had been wrongly totaled, but there we are. A minor point but one that should never happen and causes unnecessary hassle. Funny how it is always too much!
Probably visit again but only with a package.
- Official Description (provided by the hotel):
- The 16th Century, four-star Billesley Manor Hotel has 72 bedrooms and sits in 11 acres of beautiful countryside just outside the medieval town of Stratford-Upon-Avon. Visit the Royal Shakespeare Theatre, discover the myths and magic of Warwick Castle, then enjoy a quiet moment in the hotel’s library, where legend claims that Shakespeare penned As You Like It.A beautiful country retreat with a Health & Leisure Club that features an indoor pool and outdoor tennis court. The hotel also has a listed 100-year-old topiary garden and fountain. The 2 AA Rosette Stuart Restaurant serves modern British food made from seasonal, local produce. ... more less
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- Also Known As:
- Barcelo Stratford Upon Avon
- Stratford Upon Avon Barcelo