Beautiful hotel set in fantastic gardens. Staff not very efficient though. Visited for a hen weekend and we were allocated a special room for our group which was a really good idea. There was also another hen "do" going on as well as a 50th birthday and an 80th celebration but none of the groups encroached on thee others space. Rooms were good but my shower was not working properly, (thermostat) either boiling hot or cold.
Main complaint was the staff. Our vegetarian was given a bowl of soup for her starter having identified herself as a "veggi" 5 minutes later staff were asking where the vegetarian was. She told them 3 times that she had already started to eat from the soup but they whipped it from under her nose and gave it to another guest (really?) Check out was a slow process and the receptionist did not bother to mention that we needed a code to exit the car park-a big frustration when we were ready to leave
- Official Description (provided by the hotel):
- The 16th Century, four-star Billesley Manor Hotel has 72 bedrooms and sits in 11 acres of beautiful countryside just outside the medieval town of Stratford-Upon-Avon. Visit the Royal Shakespeare Theatre, discover the myths and magic of Warwick Castle, then enjoy a quiet moment in the hotel’s library, where legend claims that Shakespeare penned As You Like It.A beautiful country retreat with a Health & Leisure Club that features an indoor pool and outdoor tennis court. The hotel also has a listed 100-year-old topiary garden and fountain. The 2 AA Rosette Stuart Restaurant serves modern British food made from seasonal, local produce. ... more less
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- Also Known As:
- Barcelo Stratford Upon Avon
- Stratford Upon Avon Barcelo