Well it was more like our local leisure centre, the relaxation room was also the waiting room for treatments, not enough room to relax, had a relax for approx half an hour after treatment, went to get lunch (enjoyable) Wanted to have a swim, but there was not a chance of getting a bed or relaxing, people leaving towels on when they went for lunch, went back to the relaxation room nowhere to sit/lie so we left. BE Warned on our paperwork it said £10 refundable deposit on return of robe, when we got there it was £20 deposit each then only £10 refundable. we had no choice but to pay ! Overall would we go again, absolutely not, If you want a spa day it is advisable to pay more and go to a proper one like Ragdale Hall, this unfortunately was the same as our leisure centre down the road.

I booked the spa day through Spa Breaks.com for my husband and I’s wedding anniversary.

We arrived early in the morning and was greeted with a smile by the lovely receptionist who explained everything to us and where to sit until we met a therapist from the Spa.

Now yes they do OFFER a Spa bag with robes and towels etc (I can’t understand previous reviews of people saying how shocked they were as I received multiple correspondence from Bannatyne before our arrival explaining this and that it was optional for £20) so we came prepared with our own towels etc.

She gave us our wristbands for lockers and were met soon after by the therapist. She was lovely and showed us around explaining what rooms we could use and where everything was. They also told us the special offers they had on for the day in the spa too which sounded great!

We had our massages not long after. As I am pregnant they were told before hand by SpaBreaks.com and were very accommodating and I had an amazing facial done with natural treatments and made sure I was happy. The young girl was so nice and the treatment was so relaxing!! Hubby had a back massage which he enjoyed too.

Then we spent the rest of the morning in the pool and he used the facilities I couldn’t. Facilities were so modern and clean. Couldn’t fault it! We had a day bed and I brought some magazines with me to relax with. Lovely and warm inside with nice music.

A member of staff came round telling people that phones weren’t allowed in the pool area which I totally agree with and enjoyed reading and swimming.

We both had a wonderful day and will definitely be back. I was worried after I looked at the reviews but I couldn’t find any faults. Everything was explained in detail and all members of staff were lovely and kind.