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“A lovely weekend”

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Premier Inn Stratford Upon Avon Waterways Hotel
Certificate of Excellence
Salisbury
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“A lovely weekend”
Reviewed 21 September 2013

This was our second visit to the Stratford Waterways Premier Inn, and we enjoyed it even more than last time.

We stayed for 2 nights and had a first floor room overlooking the canal lock. The room was spotless and very comfortable.

From check-in onwards the staff were without exception cheerful, efficient, smart and could not have done more to make us feel welcome. Hutch in the Thyme restaurant stood out in particular, calling us by name and going the extra mile to make our meals a pleasure. We ate in the hotel on both evenings, and the food was good and reasonably priced. The restaurant is small, but if you time breakfast to avoid the 9.00 rush there is no need to wait, and the buffet is as fresh at 10.30 as it is at 7.30.

The car park is long and narrow, and if you arrive late as we did you have a 200+ yard walk to the entrance, but once people checked out the next morning we were able to move the car to within 10 yards of reception. At £3 per day it is good value.

Waterways may be further from the river and Bancroft Basin than the sister Premier Inn Stratford Central, but is probably closer to Henley Street and benefits from having parking and its own restaurant in-house rather than a neighbouring TableTable. Stratford is a delightful town only 2 hours drive away from us, and ideal for a weekend break. We will certainly go back, but only when we can book into the Waterways!

Room Tip: Ask for a room facing the canal.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank SalisburyMoonraker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul L, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 22 September 2013
Thank you very much indeed for your kind comments, compliments and 5 star review! It's great news to read that you had such an enjoyable second stay with us and the team looked after you very well. I will be passing on your comments to the team who will very much appreciate your kind feedback. Keep a look out for more great offers from Premier Inn.
The team and myself look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Oxford, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 September 2013

Had two nights b&b. good size room overlooking canal. Just a short walk into town to shops restaurants etc. breakfast was fine with a good choice. Overall was pleased as it was our first stay at a premier inn. Would stay again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank christine s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul L, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 22 September 2013
Thank you for your lovely review, it is very much appreciated by myself and my team. It is fantastic to hear that your first stay at a Premier Inn was a pleasant experience and that the work we do in ensuring that the team are focused on hospitality is appreciated!
We very much look forward to welcoming you back in the future.
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Manchester
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 21 September 2013

Lovely rooms and friendly efficient staff. Buffet breakfast was good with costa coffee too. It's only a several minute walk along the road to Shakespeare's birthplace, the top end of the town centre. I wouldn't advise the canal tow path in rainy weather, muddy and big puddles to navigate. All in all a great place very close to town centre.

Room Tip: We stayed in Room 320 on the top floor overlooking front of hotel. Was quiet in that no other rooms...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ALy0ns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul L, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 22 September 2013
Thank you for taking the time to review your recent stay here at Stratford Upon Avon Waterways Premier Inn. I'm glad that you had a wonderful stay with us.
Hope to welcome you back.
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Kenilworth, Warks
Level Contributor
191 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 21 September 2013 via mobile

Stayed here with some business colleagues, rooms are modern and spacious. Hotel is clean and well run, good location. Was very busy but staff coped well. Breakfast was nice, will stay again and have recommended this hotel to my other colleagues.

Stayed July 2013, travelled on business
Helpful?
Thank AALowndes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul L, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 22 September 2013
Thank you for your kind comments, regarding your stay & the team here at Stratford Upon Avon Waterways Premier Inn.
We pride ourselves on delivering world class service to all our guests.
Hope to see you again in the future.
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Durham, United Kingdom
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 20 September 2013

This hotel is very new and as such everything is in very good order. Location is great and it is only a five minute walk into Stratford town centre. Staff are friendly and helpful and the rooms are what you would expect from Premier Inn. On the downside however the car park can be a good walk if you don`t get their early and you can end up a quarter of a mile down the canal bank.
The main problem however is the restaurant or the lack of space in it. There are only about 30 spaces to eat and if you don't book in early, by breakfast time, you wont get a table at all. Also there is a very limited bar area which again spoils the experience.

Room Tip: Go for an even number room as they overlook the canal rather than the car park.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul L, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 22 September 2013
Thank you for taking the time to share your experience regarding your recent stay in our hotel.
I am delighted to read that you found our location excellent and the team members friendly and welcoming. I was however disappointed to hear about the lack of spaces in the restaurant and bar areas. As a response to our guests' feedback, our restaurant will be soon extended and the number of seats increased. Please be assured that we take all feedback seriously.
I hope to welcome you back in the future.
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Kent
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 20 September 2013 via mobile

Excellent location our room overlooked the canal, only ten minute walk from town centre, or you can walk along the tow path to town, staff very friendly and provided good service, room very clean and spacious as you expect from a Premier Inn.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank t_lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul L, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 22 September 2013
Thank you very much indeed for your wonderful review of Stratford Upon Avon Waterways Premier Inn. It is always very pleasing to see our guests take the time to leave a review. Keep a look out for more great offers from Premier Inn.
The team and myself look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level Contributor
93 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 20 September 2013

All the good things said about this hotel I can agree with. Emailed ahead and requested a quiet, higher level canal facing room which was exactly what we were allocated. The only disturbance was inconsiderate people shouting in the corridor the first night but not the fault of the hotel - not sure why people do this.
Can't comment on the food at the hotel as we ate both nights in town. There is a retail park a 5 minute walk away as mentioned by previous reviewers. However, they didn’t mention that it also has a Pizza Hut, Subway, Fish and chip shop and Costa which would have been hand to know as it is almost on the doorstep and it was pouring with rain. Turn left out of the front of the hotel and walk for 5 minutes and it is on the right hand side of the road.
The tow path walk into town is nice, but muddy underfoot if the weather has been wet.
Visit the local area whilst you are there. I fully recommend Stow on the wold, Bourton on the water and Broadway. They are all beautiful little places, very quaint and not too far away.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GO50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul L, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 22 September 2013
Thank you for taking the time to write such a positive review on your recent stay with us.
I am so pleased to read that you had an "excellent" stay and that the team looked after you very well.
We hope to welcome you back to Stratford Upon Avon Waterways Premier Inn in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Stratford Upon Avon Waterways Hotel

Property: Premier Inn Stratford Upon Avon Waterways Hotel
Address: The Waterways Birmingham Road, Stratford-upon-Avon CV37 0AZ, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 27 Hotels in Stratford-upon-Avon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Stratford Upon Avon Waterways Hotel 3*
Number of rooms: 130
Official Description (provided by the hotel):
In the heart of Stratford-upon-Avon and just a short walk from the train station and the RSC Theatre ... more   less 
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