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Premier Inn Stratford Upon Avon Waterways Hotel
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Reviews (2,784)
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1,569
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34
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All reviewscanal sidetown centrethyme restaurantmeal dealroom overlooking the canalcar parkper dayretail parkminute walkbudget hotelhotel guestsair conditioningshakespeare's birthplaceexcellent stayexcellent locationcomfortable bedgood nights sleep
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Reviewed 4 June 2014

Gorgeous breakfast, comfy rooms and excellent service. The position of the hotel makes it easy to get into Stratford and enjoy all the experiences of this historical town. It's also great fun to be near a canal. We shall be returning.

  • Stayed: May 2014, travelled with family
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Thank Joyanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen E, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this reviewResponded 30 June 2014

Dear Joyanne W..

Thank you for your recent review of our hotel..
Eh strive to ensure all of our guests feel brilliant through a great nights sleep.. And it sounds like we ticked all of your boxes on this occasion..

I look forward to seeing you again soon..

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

We have just returned after a one night stay. There was a group of us so we had several rooms. All of the rooms were spotless and all facilities were as described.
The most redeeming feature was how amazing the staff were. We stayed for a meal in the evening. The staff were so so friendly and took a genuine interest in why we were there, which was my daughter's 18th. We had several people serving us so the service was very good. the food was ok too and good value for money.
At breakfast the following morning the same staff were working. Without any prompts the lady who had served us the night before came out into the restaurant with a muffin and lighted to candle to which we all , including her, sang happy birthday. Little bits like this were unexpected but made the stay great.
I would go back there without hesitation.

  • Stayed: June 2014, travelled with family
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3  Thank Jill E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen E, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this reviewResponded 30 June 2014

Dear Jill E,

What a lovely review.
I am really pleased that our team is our best feature.. They strive to ensure our guests feel brilliant through a great nights sleep & they ate wanting to create magic moments like celebrating your daughters birthday with you & your family.
What a lovely gesture! My team are very good at remembering people & their journeys with us.
Hope your daughter had a fantastic time & we see you again soon..

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Reviewed 2 June 2014 via mobile

Got to admit this is one of the better premier inns i have stayed at. Received a warm welcome upon arrival, the bar and restaurant are within the same building which is good. The views of the waterways are amazing especially at breakfast time. You do have to pay a small amount for parking but not over the top. I look forward to my next visit.

Stayed: May 2014, travelled on business
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen E, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this reviewResponded 30 June 2014

Dear Micheal D,

Wow.. What a lovely review you recently have gave us of our hotel.
It really makes a difference when we know our guests really enjoy staying at our Premier Inn. However I do hope that all of our Premier Inn's offer the same standard & level of service.
We look forward to seeing you again soon at Waterways..

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Reviewed 2 June 2014

Good location near to centre and river, room as expected, ground floor overlooking canal, new system of booking in by computer, needed help from member of staff, perhaps they are going to do away with staff and just have computers !!! Hope not !! Would rather keep the personal touch. I have never been disappointed by a Premier Inn.

Room Tip: Ground floor facing canal best
  • Stayed: May 2014, travelled as a couple
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Thank Scorpionsholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen E, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this reviewResponded 30 June 2014

Dear Scorpiansholidays,

Thank you for your recent review of our hotel..

We have introduced out quick & easy kiosks to Premier Inn so that our guests can check in with ease if there is a que with our receptionist.
We are always on hand to give advice or help you navigate you way around the system..
It definitely does not replace our fantastic team.. And that is not the thinking behind them so don't worry.. We will always be there.
Hope to see you again soon..

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Reviewed 1 June 2014

We stayed here for four nights to help celebrate my birthday. Staff were all great, as we find they are at all Premier Inns. Even though the meal deal changed during our stay, the change was explained to us.

I was surprised at the comment about veggie breakfasts. I always have fried eggs, mushrooms, hash browns and baked beans with never a problem. My husband also ordered poached eggs one morning and they were done perfectly.

One evening, I did get a different flavour ice cream but it was replaced without query. Staff (Hutch) were knowlageble about the local area and how to get to places as well.

Room Tip: ask for a room overlooking the canal
  • Stayed: May 2014, travelled as a couple
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Thank AndreaJ70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen E, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this reviewResponded 30 June 2014

Dear cutypops,

Thank you for your recent review of our hotel..

I am glad you enjoyed our vegetarian options at breakfast, we also serve Quorn sausages on request so we ensure we cater for everyone.
Our breakfast is the best offering against our competitors & great value for money..
Hope to see you again soon..

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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