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Premier Inn Stratford Upon Avon Waterways Hotel
Certificate of Excellence
Fife
1 review
“Great!”
Reviewed 16 June 2014

Had good service from all staff, the location was great - not too far from e centre with a lovely view of the canal. Rooms were wel kept and house keeping came daily. Beds were super comfy! Overall, i had a great stay.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hozz2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (549)
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Bradford, United Kingdom
Level 6 Contributor
332 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 16 June 2014

Stayed here for one night and found it an excellent experience. The rooms had everything we required and were nice and cool with the aircon. We had a great view overlooking the canal which was an added bonus. There were plenty of parking spaces and £3 for 24hours was good value.

Breakfast was very busy on Sunday morning but we were quickly given a clean table. The choice of food was excellent and everything was well cooked and quickly replenished. Would definitely stay here again if visiting Stratford.

Room Tip: A canal view is an added bonus
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TriciaBishop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen E, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 5 July 2014
Dear TrishaBishop,

Thank you so much for your recent review of our hotel.

We strive to ensure our guests feel brilliant through a great nights sleep, and it sounds like we delivered our purpose.
We like to ensure our rooms are kept to a temperature that's comfortable for you.
I am glad you enjoyed our breakfasts too.. We do have a great value offering that we think is better then our competitors.
Hope to see you again soon at Wateways..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Asaph, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 June 2014

Room was very clean and tidy. The staff are very friendly. we were made to feel very special. Food was excellent. Very handy for the local shopping center and close enough to walk to all the attractions.We will definitely use again.

David from north wales

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen E, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 5 July 2014
Dear David B,

Thank you for your recent review of our hotel.

We strive to ensure our guests feel brilliant through a great nights sleep and it sounds like on this occasion we delivered our purpose.
Our team are very important also, as they put their guests at the heart of everything they do.
Hope to see you again soon at Waterways..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level 4 Contributor
41 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 14 June 2014

This was my first visit to a Premier Inn and I was very impressed! We stayed one night to see a performance at the theatre and got an amazing rate of 29 pounds. The staff were all very friendly and helpful, our room overlooking the canal was larger than I had expected, the beds were comfy and the bathroom was spotlessly clean. We did not use the restaurant but the bar area was nice and welcoming. The hotel is within easy walking distance of the town centre, I would definitely recommend this great hotel.

Room Tip: ask for a room overlooking the canal
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Stayed June 2014, travelled with family
Helpful?
Thank rainyday4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen E, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 5 July 2014
Dear rainyday4,

Thank you so much for your recent review of our hotel.
I am pleased that we met your expectations especially with the great value price room you managed to book, we often have great prices rooms like that on our website..
We strive to make our guests feel brilliant through a great nights sleep and it sounds like we have delivered our purpose on this occasion..
Hope to see you again soon at Waterways.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wrexham, United Kingdom
Level 6 Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 14 June 2014

never stayed at a premier inn before, my girlfriend had so had an idea of what to expect, whereas i had no expectations but had a feeling it was going to be travelodge like.
How wrong was i, absolutely brilliant hotel. The bed was very comfortable, the pillows were too but to be honest i would of preferred one that was half the thickness as the secondary. the bathroom was spacious as was the room and the aircon was welcome as the weather was quite humid over the three days we were there. i have commented on other posts how important staff at a hotel are, they can make a poor hotel better and a good hotel terrible, but the staff here were brilliant. always friendly and smiling and showed great service at breakfast and dinner.
food was of a good standard, we opted for the £22.99 offer for two nights which would give two courses for dinner and a drink and then breakfast the following morning. the menu had a great choice and there is definitely something for everyone on it and even if you didnt take the £22.99 offer the menu was good value for money across the board.
one thing i would suggest to do is to check how the parking meter works as it seems we didnt use it properly and it can cause confusion because of dates on the printed docket.
its in an ideal location, just 5 minutes walk into the heart of stratford / shakespeares birthplace attraction, and at most 10 minutes walk to the other of the 2 houses linked to shakespeare in the centre of stratford.
only gripe i had was on one of the mornings, not sure whether monday or tuesday morning, both myself and my partner were awoken at roughly 6am by the sound of glass bins being emptied, i suppose i should of mentioned this to the reception in regards to it affecting my nights sleep but i didnt and thinking back i should of as its things like that that can cause problems in the future, i think due to our location in the hotel we noticed it more than a room the other side or other end.
id definitely stay there again if i was in the area and im glad we chose this against the other premier inn, which although closer to the centre seemed more awkward to drive to.

Room Tip: ask for one canal side, away from train station and main road
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank markbob917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen E, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 5 July 2014
Dear markbob917,

Wow.. Thank you for your recent review of our hotel.

We strive to ensure our guest feel brilliant through a great nights sleep & it sounds like on this occasion we delivered our purpose.
Our team are vey important and they really strive to put the guests at the heart of everything they do. I will ensure they receive your lovely feedback.
I can not apologise enough for the glass bins being emptied - I am in contact with the company as it was a breach of contract to empty our bins that early. I assure you it won't be happening again.
Thanks you again, and hope to see you again soon at Waterways..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 June 2014

Only stayed one night, but as always this Premier Inn was clean, the bed was sooo comfy and the pillows were amazingly soft. Staff were friendly and polite and the hotel was a 2 0 min stroll along the canal into Stratford town centre. Would definitely stay again and would recommend friends to use this hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PepelaPew1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen E, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 5 July 2014
Dear PepelaPew1967,

Thank you for your recent review of our hotel..

We strive to ensure our guests feel brilliant through a great nights sleep and it sounds like on this occasion we delivered our purpose.
I hope to see you again soon at Waterways..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, United Kingdom
Level 4 Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 June 2014

This premier inn is just a few minutes walk from the centre of Stratford and was ideal for our visit. The service was excellent and polite, the rooms clean and comfortable and best of all was watching the narrow boats go by as you eat your breakfast! The breakfasts themselves were very good. Plenty of choice, bacon was thick and not fatty and the mushrroms large and tasty rather than those little tasteless buttons ones you usually get in other hotels. They also serve croissants, toast, cereals, fresh fruit, yoghurts and a selection of juices. Set us up for the day. We also booked the Thyme restaurant for 6.30 but, as popular, service was a bit slow getting food at 7.10. Food here was average to good but nothing original. From the hotel you can walk into the shopping area directly from the roads or better still, follow the canal path right into the middle of Stratford away from the noise of the roads. Overall, I would definately recommend staying here.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TheWhites-123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen E, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 5 July 2014
Dear The Whites-123,

Thank you for your recent review of our hotel..

We are indeed so lucky with our location in comparison with the town. It's just a stones throw from town where all all the shops & restaurants are.
I am glad you had the time to visit our Thyme restaurant - I do apologise for your long wait on food. However it sounds like you thoroughly enjoyed our breakfast.. We think they are the best value around.
Hope to see you again soon..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Stratford Upon Avon Waterways Hotel

Property: Premier Inn Stratford Upon Avon Waterways Hotel
Address: The Waterways Birmingham Road, Stratford-upon-Avon CV37 0AZ, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 28 Hotels in Stratford-upon-Avon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Stratford Upon Avon Waterways Hotel 3*
Number of rooms: 130
Official Description (provided by the hotel):
In the heart of Stratford-upon-Avon and just a short walk from the train station and the RSC Theatre ... more   less 
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