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“Another great stay”

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Premier Inn Stratford Upon Avon Waterways Hotel
Certificate of Excellence
middlesbrough
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Another great stay”
Reviewed 16 June 2014

Stopped one night to break up journey to Devon. Stayed here last year and had a good stay again. Location is great right on canal was lovely sitting outside hotel having a drink watching narrow boats navigate canal locks. Only 10 minute walk into Stratford worth the £3 parking charge. Had free Wi-Fi which they are trialling in some hotels. Staff and rooms good as you expect from Premier Inn. Will definitely stay here again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank evie&bw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (541)
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English first
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 June 2014

love this place.love canal location,Room clean and spacious,parking just outside the door,breakfast lovely.evening dining a bit pricey, staff friendly.not far from home.Did cut finger on bathroom tap as sharp piece which could of really hurt a child but reception helped with plasters and looked into problem straight away.


  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank isuzudenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fife
1 review
Reviewed 16 June 2014

Had good service from all staff, the location was great - not too far from e centre with a lovely view of the canal. Rooms were wel kept and house keeping came daily. Beds were super comfy! Overall, i had a great stay.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hozz2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford, United Kingdom
Level Contributor
311 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 16 June 2014

Stayed here for one night and found it an excellent experience. The rooms had everything we required and were nice and cool with the aircon. We had a great view overlooking the canal which was an added bonus. There were plenty of parking spaces and £3 for 24hours was good value.

Breakfast was very busy on Sunday morning but we were quickly given a clean table. The choice of food was excellent and everything was well cooked and quickly replenished. Would definitely stay here again if visiting Stratford.

Room Tip: A canal view is an added bonus
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TriciaBishop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen E, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 5 July 2014
Dear TrishaBishop,

Thank you so much for your recent review of our hotel.

We strive to ensure our guests feel brilliant through a great nights sleep, and it sounds like we delivered our purpose.
We like to ensure our rooms are kept to a temperature that's comfortable for you.
I am glad you enjoyed our breakfasts too.. We do have a great value offering that we think is better then our competitors.
Hope to see you again soon at Wateways..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Asaph, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 June 2014

Room was very clean and tidy. The staff are very friendly. we were made to feel very special. Food was excellent. Very handy for the local shopping center and close enough to walk to all the attractions.We will definitely use again.

David from north wales

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen E, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 5 July 2014
Dear David B,

Thank you for your recent review of our hotel.

We strive to ensure our guests feel brilliant through a great nights sleep and it sounds like on this occasion we delivered our purpose.
Our team are very important also, as they put their guests at the heart of everything they do.
Hope to see you again soon at Waterways..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 14 June 2014

This was my first visit to a Premier Inn and I was very impressed! We stayed one night to see a performance at the theatre and got an amazing rate of 29 pounds. The staff were all very friendly and helpful, our room overlooking the canal was larger than I had expected, the beds were comfy and the bathroom was spotlessly clean. We did not use the restaurant but the bar area was nice and welcoming. The hotel is within easy walking distance of the town centre, I would definitely recommend this great hotel.

Room Tip: ask for a room overlooking the canal
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Stayed June 2014, travelled with family
Helpful?
Thank rainyday4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen E, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 5 July 2014
Dear rainyday4,

Thank you so much for your recent review of our hotel.
I am pleased that we met your expectations especially with the great value price room you managed to book, we often have great prices rooms like that on our website..
We strive to make our guests feel brilliant through a great nights sleep and it sounds like we have delivered our purpose on this occasion..
Hope to see you again soon at Waterways.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wrexham, United Kingdom
Level Contributor
90 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 14 June 2014

never stayed at a premier inn before, my girlfriend had so had an idea of what to expect, whereas i had no expectations but had a feeling it was going to be travelodge like.
How wrong was i, absolutely brilliant hotel. The bed was very comfortable, the pillows were too but to be honest i would of preferred one that was half the thickness as the secondary. the bathroom was spacious as was the room and the aircon was welcome as the weather was quite humid over the three days we were there. i have commented on other posts how important staff at a hotel are, they can make a poor hotel better and a good hotel terrible, but the staff here were brilliant. always friendly and smiling and showed great service at breakfast and dinner.
food was of a good standard, we opted for the £22.99 offer for two nights which would give two courses for dinner and a drink and then breakfast the following morning. the menu had a great choice and there is definitely something for everyone on it and even if you didnt take the £22.99 offer the menu was good value for money across the board.
one thing i would suggest to do is to check how the parking meter works as it seems we didnt use it properly and it can cause confusion because of dates on the printed docket.
its in an ideal location, just 5 minutes walk into the heart of stratford / shakespeares birthplace attraction, and at most 10 minutes walk to the other of the 2 houses linked to shakespeare in the centre of stratford.
only gripe i had was on one of the mornings, not sure whether monday or tuesday morning, both myself and my partner were awoken at roughly 6am by the sound of glass bins being emptied, i suppose i should of mentioned this to the reception in regards to it affecting my nights sleep but i didnt and thinking back i should of as its things like that that can cause problems in the future, i think due to our location in the hotel we noticed it more than a room the other side or other end.
id definitely stay there again if i was in the area and im glad we chose this against the other premier inn, which although closer to the centre seemed more awkward to drive to.

Room Tip: ask for one canal side, away from train station and main road
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank markbob917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen E, Manager at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this review, 5 July 2014
Dear markbob917,

Wow.. Thank you for your recent review of our hotel.

We strive to ensure our guest feel brilliant through a great nights sleep & it sounds like on this occasion we delivered our purpose.
Our team are vey important and they really strive to put the guests at the heart of everything they do. I will ensure they receive your lovely feedback.
I can not apologise enough for the glass bins being emptied - I am in contact with the company as it was a breach of contract to empty our bins that early. I assure you it won't be happening again.
Thanks you again, and hope to see you again soon at Waterways..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Stratford Upon Avon Waterways Hotel

Property: Premier Inn Stratford Upon Avon Waterways Hotel
Address: The Waterways Birmingham Road, Stratford-upon-Avon CV37 0AZ, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 27 Hotels in Stratford-upon-Avon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Stratford Upon Avon Waterways Hotel 3*
Number of rooms: 130
Official Description (provided by the hotel):
In the heart of Stratford-upon-Avon and just a short walk from the train station and the RSC Theatre ... more   less 
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