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Premier Inn Stratford Upon Avon Waterways Hotel
Certificate of Excellence
Reviewed 12 August 2014

Pros:
Close proximity to Stratford.
Quiet, clean room.
Friendly staff.
Easy parking.

Cons:
We had to wait until 3.30pm to check-in because our room was not ready. The web site states 2pm.
Only had one evening meal, the steak and ale pie was very over done.
When we checked out, we were not asked if we enjoyed our stay.

Room Tip: Ask for one facing the canal. We asked but didn't get one! Ask for the quiet room area.
  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank ian f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,472 - 1,478 of 2,529 reviews

Reviewed 11 August 2014 via mobile

After reading some good reviews, we booked this hotel as previous stays in premier inn's have been really good.

We were quite disappointed with several elements of our stay including the cleanliness of the bathroom and the feel of cheapness to the hotel; the bathroom sink was still dirty and the toilet tissue was just that, pull out tissues and not a roll (much like you'd see in a cheap bar/pub)

Being 5 months pregnant I was looking forward to a good nights sleep in a comfortable bed-this was far from it and not what we have previously encountered. The pillows were hard (even the so called soft ones) and the mattress even harder! We were also awoken rather early on a Sunday morning by the cleaners going in and out of the their cupboard next to our room.

We were also very disappointed when at 6.45pm after a long day sightseeing we went to the restaurant for dinner only to find out it had been reserved for a 16th birthday party which we were not made aware of at check in.

Positively the breakfast was enjoyable and we were able to have a lovely dinner at a pub in Stratford centre called the red lion-we would highly recommend there.

Stayed: August 2014, travelled as a couple
1  Thank Ellie Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Stratford Upon Avon Waterways Hotel, responded to this reviewResponded 19 August 2014

Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

Waterways is very good value for money. Very professional and friendly staff. The hotel is very clean and offers a wide selection for breakfast and dinner. Also, the hotel is close to the town centre.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Michelle_H2580
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

Stayed here for one night while visiting the area with my sister. Was an easy location, great value for the money. Great views of the canal, area was quiet while we were there. No complaints at all!!!

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank tholliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

Ideal location with outside terrace/bar facing canal. Near to river for the amazing boat trips and bus station for tour buses. Pleasant helpful staff. Definitely recommend this hotel for really good value.



  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Joan1812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014

first experience of a Premier Inn & hopefully not our last, overall exceeded our expectations , needs to make more of it's location on canal & as a base to discover Shakespeare country & the Cotswolds

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tishandhim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014

i stayed here for 1 night and wished i would of stayed longer. i thought that it was brilliant service!
lovely bed in bedrooms they contain a blanket for when you are too hot you can swaped your soft blanket and have a cool one. i thought the breakfast was lovely , friendly staff but my only error is was a bit too much breakfast but apart from that i loved it.

Room Tip: . double rooms are very dark . if your room number is high there is more a/c . if you have a fami...
  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank ruby1282014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Stratford Upon Avon Waterways Hotel

Address: The Waterways Birmingham Road, Stratford-upon-Avon CV37 0AZ, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 28 Hotels in Stratford-upon-Avon
Price Range: £48 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Stratford Upon Avon Waterways Hotel 3*
Number of rooms: 130
Official Description (provided by the hotel):
In the heart of Stratford-upon-Avon and just a short walk from the train station and the RSC Theatre ... more   less 
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