travelled on business. room clean and comfortable. leisure facilities also good.
My mistake was to eat in the lounge. I ordered Calamari starter and Fish and Chips main course. A colleague ordered the fish and chips, and cheese and biscuits for afters.
After quite a long wait my colleagues F&C arrived. Some time later my calamari arrived. Calamari was ok. appeared fresh cooked. Then the wait began. nobody bothered to clear the plates. After an hour [yes, an hour] i went to the bar and asked if my main was coming. [at this point my coleague was also still waiting for his Cheese/biscuits.] A fairly luke warm response was given at the bar - but I was assured it was coming. Another 1/2 hour passed before it arrived (along with colleagues C&B). I wish had not bothered. Overcooked fish, and cheap nasty catering chips...[and £14 to boot!!] finished it, and still nobody bothered to clear the table.
My summary - lousy food and non-existant service. If I go again I'll eat out.
Breakfast was better, but I watched a staff member piling fresh cooked bacon onto the buffet on top of stuff that was already out instead of rotating it. Eggs (as seems to be standard these days) were cooked up front and left to go hard. plus you had to (my own personal hate) 'do your own toast'
- Official Description (provided by the hotel):
- Enjoy a refreshing stay at the Hilton Warwick/Stratford-upon-Avon hotel, conveniently located 20 minutes from Birmingham and the National Exhibition Center and situated near Warwick's premier cultural, historical and shopping attractions. Explore Warwick castle or Shakespeare's birth place while you are in town. Enjoy a work out in the LivingWell Fitness Center then indulge at our 360 Restaurant or enjoy a relaxing coffee, light bites or a scrumptious Afternoon Tea in our Lounge and Bar. ... more less
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- Also Known As:
- Hilton Warwick / Stratford-Upon-Avon Hotel Warwick
- Hilton International Warwick
- Warwick Hilton International
- Hilton Warwick / Stratford-Upon-Avon Warwickshire