This is one of the newer Premier Inns that features a deskless check-in - a screen shows your reservation and issues you a card and printed receipt of your stay, as well as instructions showing your room number. That doesn't mean no staff around, but they generally guide you through the screen-based check-in process.
For security, the keycard is used to open doors leading into corridors and lifts, not just the room. A nice touch with the modern design is power sockets near the bed for charging mobile devices, featured in these rooms, but they're activated by the keycard in a slot just inside the door.
Most Premier Inns give free WiFi for the first 30 mins, then pay a nominal fee for usage, but are connected to a pub chain that does free wifi. However, this place is a little unusual in that it has its own restaurant (Thyme) without free wifi, despite the huge sign outside offering to the contrary (why make a big deal out of it and disappoint customers?).
Besides all that, the stay I had was relaxing and enjoyable, a quiet premises located on the industrial park so is pretty noise-free in the evenings. The steak I had was nice, the chips crispy but the green beans slightly undercooked, making them crunchy (which I liked, but others may prefer them softer). The service was polite and friendly (the waitress recognised me from a previous visit) but slow due to the large influx of guests and lack of staff cover - I was given a complimentary wine to make up for the delay.
I can't help but feel it's a bit of a money-spinning operation; the remote location limiting your choice of places to eat out, being somewhat economical with the facts about WiFi and the printed room slip showing a premium charge made when contacting reception (10p/min - most are free when using the internal phone).
A nice stay with nice meals, but I won't be returning to this one.
- Official Description (provided by the hotel):
- Handy for the buzzing town centre and Warwick Castle, just a few miles from Royal Leamington Spa. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Warwick Hotel Warwickshire