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“All in all a good visit” 5 of 5 bubbles
Review of City Stop Luxury Apartments @ Southside

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City Stop Luxury Apartments @ Southside
Worcester, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“All in all a good visit”
5 of 5 bubbles Reviewed 20 June 2012

I booked through laterooms as a top secret hotel so got a great bargain!
On arrival there was a small line of people and the reception area was really hot and stuffy after around 10 minutes of waiting we checked in and were told we had to pay a deposit which I was not informed of previously but paid and got the keys.

The room was fantastic, clean and modern, comfy beds, the rooms were a brilliant size and we were close to the centre but not too close.

I would definitely stay here again and would recommend to others.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank EleanorM808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 reviews from our community

Traveller rating
    1
    0
    0
    0
    1
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Families
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2
Solo
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1
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Date | Rating
  • English first
  • Any
English first
Scotland
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 7 April 2008

Booked thru Laterooms.com weeks in advance, called the Apartments to inform them that we would be arriving late. They promptly attempted to charge an extra £50 for late arrival (despite it not being on their T&C`s or Laterooms.com)?! Asked to speak to the manager (on 3 seperate occasions) eventually got the alledged "co-owner". Professionalism and customer care skills were completely alien to him, very arguementative and kept mentioning how much staff cost !!!!! To sum up they didn't want to know, as we weren't prepared to pay the additional £50 for late check in. They cancelled our booking, so we promptly booked with the Purple Hotel in Birmingham, Excellent Service, fantastic rooms and breakfast included at a fraction of the price of the Appts!!!

We've noticed they've now changed their T & C's to NOW include this "additional cost"..........

Too little, too late would NEVER recommend!!!!!!!!!!!!!!!!

  • Stayed April 2008, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank ToonToon09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about City Stop Luxury Apartments @ Southside

Property: City Stop Luxury Apartments @ Southside
Address: 439 Bromsgrove Street, Birmingham B5 4HZ, England
Region: United Kingdom > England > West Midlands > Birmingham
Hotel Style:
Ranked #14 of 38 Speciality Lodging in Birmingham
Number of rooms: 5

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