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“Anniversary Night”

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Staying Cool at the Rotunda
Ranked #1 of 117 Hotels in Birmingham
Certificate of Excellence
GreenLeadersBronze level
Knebworth, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Anniversary Night”
Reviewed 1 June 2013

My Fiancee and I stayed as part of a city break on the 29th of May for one night. Simon met us for check in, after being really useful on the phone, he had to be one of the nicest and most informative staff we've ever had the pleasure of meeting. He was only too happy to give directions, phone numbers and other information. The room was immaculate. The view was exceptional, and being on the 19th floor the view was amazing. Simon was nice enough to pop a 'Happy Anniversary' card to our room, we couldn't speak highly enough of him. It was a perfect get away.

  • Stayed May 2013, travelled as a couple
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Helpful?
1 Thank JohnMcdermott_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StayingCool_Rotunda, Owner at Staying Cool at the Rotunda, responded to this review, 16 June 2013
Hi John

We are thrilled that you and your fiance enjoyed your time with us. I'm sure Simon has turned beet red after reading your high praise of him in your review.

If you find time for another getaway to Birmingham, we would love to see you again, maybe before jetting off on honeymoon?

Best wishes
Tracey
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912 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (246)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 May 2013

2nd trip to Birmingham. First time stayed at Park Hyatt. That was a forgettable experience, no different to any other Hyatt. Could just as well been in any number of cities around the world.
Rotunda by comparison was fantastic. Upgraded to top floor room.Great location, great views and so much more space. Enjoyed centrality and making own breakfasts. Bed was extremely comfortable. Would not hesitate to stay again if returning to Birmingham.

  • Stayed May 2013, travelled on business
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank B00597
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StayingCool_Rotunda, Guest Relations Manager at Staying Cool at the Rotunda, responded to this review, 27 May 2013
Hi B00597,

Thank you for your review. We are so glad you enjoyed your upgrade to the Penthouse.

We tried to find the perfect mattress, so we are always happy to hear our guest's find them so comfortable as we do. Our suppliers offer a discount to our guests, so please let us know if you ever need a new one.

We hope to see you back on your next trip to Birmingham, whether it be for business or leisure.

Best Wishes,
Simon.
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United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 May 2013

Stayed in the Cabriolet for four nights for a very intensive course for work. The apartment made the whole week a joy. It was so nice to come back each evening to somewhere that I actually got rather attached to!!
The outdoor space was brilliant for a country bumpkin 'like what I is', the staff were really friendly (and genuine to boot) and well organised - especially you Danny. Lots of gadgets in the apartment, plenty of self catering bits and bobs and an excellent location and architectural building.
Overall, it was a lovely experience and I will not contemplate staying anywhere else when visiting Birmingham.
My only criticism is that you need to expand out to more cities (purely from a selfish point of view of course!).
Keep up the good work!!!

  • Stayed April 2013, travelled on business
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Helpful?
1 Thank Karen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StayingCool_Rotunda, Guest Relations Manager at Staying Cool at the Rotunda, responded to this review, 27 May 2013
Hi Karen,

We'll call the removals company so we can get you moved in! Thank you for your fabulous review, we love the Clubman Cabriolet too, it's fantastic to make use of the terrace for cocktails in the summer.

Danny will be overjoyed that you enjoyed your time with us, I will pass your thanks on to him.

As you said you wouldn't comtemplate staying elsewhere in Birmingham, I'm hoping we shall see you soon.

Best Wishes,
Simon.
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London
1 review
Reviewed 21 May 2013

Terrific location and service at Staying Cool. Loved the views and making freshly squeezed OJ for breakfast! Pleasant surprise to see a Gaggia espresso maker in the room, which I know from my own research is one of the top brands available. I wouldn't stay anywhere else in Birmingham.

Room Tip: From what I understand, all rooms have a great view as they are on the top 3 floors of the Rotunda.
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pancake_girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StayingCool_Rotunda, Guest Relations Manager at Staying Cool at the Rotunda, responded to this review, 27 May 2013
Hi Pancake_girl,

We are thrilled you are such an advocate of Staying Cool. Thank you for your short but sweet review.

We love our coffee, so much so that our local store supplies us with our own signature blend and we only use Gaggia or Francis & Francis espresso machines. We would love to have you with us again.

Thank you,
Simon.
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West Kilbride, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 May 2013

The location is second to none... right at the entrance to the Bull Ring centre and 5 mins walk from New St station.
The apartment was stylish with an excellent kitchen and great views. The kitchen meant that I didn't eat out but went to M&S next door and ate in the apartment.
Much better than a hotel!

Room Tip: Great views the higher you are
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank craig p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StayingCool_Rotunda, Guest Relations Manager at Staying Cool at the Rotunda, responded to this review, 21 May 2013
Hi Craig,

We are thrilled that you loved your stay with us and our central location- after all there is nothing worse than having to lug a case for miles.

It seems from our recent reviews that staying in is the new going out. We hope to see you again.

Best Wishes,
Simon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greater London, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 13 May 2013

I booked apartments here for a hen party. All I can say is that we were so very impressed and plan to come back for a shopping trip hopefully in the near future. Danny was my main contact and he was so brilliant and helpful in arranging everything with me. I cannot thank him enough for the friendly and helpful service that we received. The penthouse apartments themselves are a complete home from home and far superior to any hotel choice that I had been looking at previously. I'm so glad I went with Staying Cool and do not hesitate to recommend anyone staying here for whatever the purpose of your trip.

Room Tip: Go for penthouse if you can, but all apartments are fantastic.
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  • Stayed May 2013, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank princessposh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StayingCool_Rotunda, Guest Relations Manager at Staying Cool at the Rotunda, responded to this review, 17 May 2013
Hi PrincessPosh,

It would be great to have you stay with us again. We have one of Europe's biggest shopping paradises next door which is always a good reason to return.

Thank you for your lovely comments. I'm sure Danny will be flattered by your kind words.

Best Wishes,
Simon.
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Worcester, United Kingdom
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 May 2013

Perfect location for our special 60's birthday. Excellent decor, facilities and staff made our stay unforgettable. Out 18th floor apartment was perfect for us to relax and we spent ages spotting landmarks. My husband came to Birmingham in 1960 from Ireland and spent 40 years there. We returned to celebrate his birthday in style and had a wonderful time.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank val B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StayingCool_Rotunda, Guest Relations Manager at Staying Cool at the Rotunda, responded to this review, 17 May 2013
Hi Val,

Thank you again for your lovely comments. We are so happy our 60's building made the perfect setting for your 60's party and quiz.

It's great to hear that you and your husband love Birmingham and chose to spend his birthday with us.

P.S. Thank you again for the Black Forest gateau.

Best Wishes,
Simon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staying Cool at the Rotunda

Property: Staying Cool at the Rotunda
Address: 150 New Street, Birmingham B2 4PA, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Birmingham
#1 Business Hotel in Birmingham
#2 Green Hotel in Birmingham
#2 Romantic Hotel in Birmingham
#4 Family Hotel in Birmingham
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Staying Cool at the Rotunda 4*
Number of rooms: 35
Official Description (provided by the hotel):
Stay at the top of the city's iconic Rotunda and enjoy amazing views of the city from your very own beautifully designed apartment right in the heart of the city centre (Selfridges will be your corner shop). Each apartment has floor-to-ceiling glass windows that open fully and the Penthouses have their own outdoor balconies. These stylish apartments have been designed with your maximum comfort in mind. Each comes with bespoke designer furniture, a very well-equipped Poggenpohl kitchen, espresso maker with complimentary locally sourced milk and Illy or Fairtrade coffee, oranges for the juicer, iPod dock, plus a king size bed with pocket sprung/memory foam mattress for the very best night's sleep. There's a 24 hour reception plus daytime/evening concierge offering Staying Cool's renowned service. Choose from Minis (studios), Clubmans (one beds), Maxis (two beds) and Roadsters (two bed Penthouses). And if you don't like heights, we have two apartments on level two (the Olympian and Cabriolet). In short, stay in the best location, in an award winning Grade II listed building and experience life like a local. If you book via Staying Cool's website then you will get a complimentary bottle of wine or free parking and the guaranteed cheapest rate. ... more   less 
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Also Known As:
Staying Cool At The Rotunda Hotel Birmingham

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