I stayed at Staycity apartments Edinburgh and was pleasantly blown away by the apartments and the exceptional customer service, so I decided to stay at the one in Birmingham....BIG MISTAKE as the poor customer service let it down.
The room was ok, a few broken bits in the kitchen, a toilet that didn't flush, but was later fixed after notifying maintenance. Crap showers that trickle out water (so don't expect a power shower). Apart from being next door to a bunch of racist German men who were there working on the Christmas markets, it was ok, but I wouldn't recommend it or stay here again.
The staff were the least attentive and couldn't care less about whether or not your happy with the service. Our complaints went overlooked and it simply wasn't worth the money. With Birmingham being a bit of a dump anyway, the last thing I expected on a weekend away was the lack of customer care from a bunch of miserable staff.
Stay away as there are better places to stay in Birmingham.
- Official Description (provided by the hotel):
- 78 stylish and modern one and two bedroom serviced apartments conveniently located in Birmingham City Centre. We offer a selection of 52 one bedroom (sleeps 3), and 22 two bedroom (sleeps 5) self catering apartments, which come fully-furnished with bed linen and towels also provided. All apartments also come with fully-equipped kitchens, washer/dryer, microwave oven, LCD TV, lounge/dining area and spacious bedrooms. 24 Hour Reception, Car Parking and FREE Wi-Fi available. Our accommodation is comfortable, contemporary and convenient. Providing a genuine home from home. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, World Independent Hotel Promotion, Odigeo, Expedia, TripOnline SA, Hotels.com, LateRooms, Cancelon and Evoline ltd so you can book your Staycity Aparthotels Arcadian Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Arc Apartments By Staybirmingham Hotel Birmingham