the young lady that checked us in gave us the wrong information about carparking, we asked which carpark we had to use since we received dicount at one for staying at that hotel, she asked where the car was at that time so we explained we was in the small car park just around the corner of the hotel she said it'll be fine there and we had to ask 4 the code at the end of our say to aply the dicount. Thinking nothing else of it we went into birmingham city centre on the bus, when arriving back we went to the car for something then walking back to the hotel a gentelman working in that car park advised us not to leave the car there so we explained what the young lady at reception said and that's when the nightmare began he explained it was a dop off carpark charged at £5 per 15 mins. We went inside the hotel and explained to another young lady what had happened and she said yes its the wrong car park and she couldn't do anything for us so for the 4 hours our car was parked in the wrong car park it cost us £77, then once we got in the correct car park that with the dicount cost us £13.80 so for overnight carparking cost us nearly £100 before we started spending on anything else. Not happy customers!!!
- Official Description (provided by the hotel):
- Ibis Budget Birmingham Airport (soon ibis budget) is a low-cost hotel located at Birmingham International Airport. Book this hotel for a short walk from the hotel to the Airport, or easy access to the NEC or LG Arena. The hotel has 120 modern guest rooms, each with en-suite shower, air cooling and flat screen TV. Our Fraiche food outlet serves a good value all you can eat breakfast buffet every morning, and snacks and drinks are available 24 hours a day. 100% non-smoking hotel. Free Wi-Fi throughout hotel in guest bedrooms & public areas. Discounted NCP car park available. ... more less
- Reservation Options:
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- Also Known As:
- Etap Birmingham