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Hotel ibis budget Birmingham Airport
Ranked #59 of 118 Hotels in Birmingham
Reviewed 13 July 2011

really basic but really cheap. cant fault it for the price. anyone with anything negative to say about the place need to stay away from budget hotels

  • Stayed: June 2011, travelled as a couple
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3  Thank pascalier123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont, General Manager at Hotel ibis budget Birmingham Airport, responded to this reviewResponded 7 August 2011

Many thanks for the positive comments.
So glad you had an enjoyable time !
We hope to see you again soon.
Kind regards,
Frederic Dumont
General Manager

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1,405 - 1,411 of 1,723 reviews

An Accor traveller
wales
Reviewed 12 July 2011

  • Stayed: July 2011, travelled as a couple
    • Value
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Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Frederic_Dumont, General Manager at Hotel ibis budget Birmingham Airport, responded to this reviewResponded 7 August 2011

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 9 July 2011

Small rooms with very odd layout no full separate bathroom so sink in bedroom and then separate shower almost in the room and separate loo
Pretty noisy, poor decor full of green artex. breakfast bot included.
Try the ibis or novotel which are basically next door.

  • Stayed: July 2011
    • Value
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Thank withwill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont, General Manager at Hotel ibis budget Birmingham Airport, responded to this reviewResponded 7 August 2011

Many thanks for taking the time to let us know your thoughts.
We appreciate all feedback.
We are classed as a "low cost" budget hotel and we have limited facilities BUT at a very competitive price and good value for money.
Once again, I do apologies for not living up to your expectations.
Kind regards,
Frederic Dumont
General Manager

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A TripAdvisor Member
Wales
1
Reviewed 6 July 2011

The place is very clean but the service and layout is terrible. We stayed here on two occassions (way to and from holiday), in both cases although we'd booked a room for three people the bunk was not made up, and only two small towels were provided. The drain in the shower stank on our first stay over and both myself and my husband came away with insect bites after our second stay.
The room was very expensive considering the size and facilities and breakfast was appalling! Cheap cereal and dry bread.
Would not stay again.

  • Stayed: June 2011, travelled with family
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont, General Manager at Hotel ibis budget Birmingham Airport, responded to this reviewResponded 7 August 2011

I am really sorry to hear that your stays at the hotel wasn’t up to your expectations.
I appreciate the feedback and rest assured that we take all comments very seriously.
We are classed as a "low cost" budget hotel and we have limited facilities BUT we still remain one of the cheapest and value for money hotel in the Birmingham Airport area.
Please note that if you encountered some problems during your stay, do not hesitate to contact the Reception which is open 24 hours. The Team will be happy to help you the best way possible.
As per Etap Standard, the Bunk Bed is not made and we only provide all necessary linen (pillow, duvet, sheet...) - However, if asked in advance, we can organised for the Bunk Bed to be set up for you by the Housekeeping Team before your arrival.
Also, we only offer 2 towels and 2 pillows per room BUT extra towels and pillows can be collected from the Reception at any time.
Once again, thank you for your feedback.
Kind regards,
Frederic Dumont
General Manager

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Reviewed 5 July 2011

The hotel although basic was excellent value for money, the rooms were very clean and the bed comfortable. There was a selection of drinks and snacks available at a reasonable price and you can eat next door in the IBIS. The location is excellent just 2 minute walk to the airport. Breakfast was also good value, continental style and as much as you wanted and available from 4am. Staff were helpful and friendly. Perfect for a 1 night stopover.

  • Stayed: June 2011, travelled with family
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1  Thank brummiecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont, General Manager at Hotel ibis budget Birmingham Airport, responded to this reviewResponded 7 August 2011

Thank you for posting your thoughts on here, we really value your feedback.
We look forward to welcoming you back soon.
Kind regards,
Frederic Dumont
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2011

Our party of 5 (2 seniors,1 adult, 2 children) booked 2 rooms, so that the children could each sleep in a bunk bed. Sleeping was fine but the rooms were so small that everything else (watching TV, repacking and weighing baggage, drying hair after shampoo) was very difficult. The cleanliness of the rooms was the only real plus.

Playing a game of cards was out of the question -- even just three of us couldn't sit on the double bed because of the bunk bed over-hanging it.

Getting into and out of the bottom bed made one vulnerable to bumping one's head on the bunk both going and coming.

There was only one outlet in the room besides the one for a razor, so recharging cell phones and using a hair dryer required staggering those tasks until later at night than we wanted to stay up. Using a hair dryer was also diffficult since the outlet was as far across the room from the mirror above the sink as possible.

All in all, there were far too many inconveniences to make the cost savings worth it! We won't stay here again,and will urge other family and friends traveling through BHX to find another hotel.

  • Stayed: July 2011, travelled with family
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Thank slh45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont, General Manager at Hotel ibis budget Birmingham Airport, responded to this reviewResponded 13 July 2011

Thank you for your feedback.
I am really sorry to hear that your stay at the hotel wasn’t up to your expectations.
We are classed as "low cost" budget hotel and we do have limited facilities.
Please rest assured that I have taken note of your comments and the matter will be addressed.
Kind regards,
Frederic Dumont
General Manager

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An Accor traveller
Sunderland
1
Reviewed 4 July 2011

Stayed: June 2011, travelled on business
Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Frederic_Dumont, General Manager at Hotel ibis budget Birmingham Airport, responded to this reviewResponded 13 July 2011

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hotel ibis budget Birmingham Airport

Address: Ambassador Road | Birmingham International Airport, Solihull, Birmingham B26 3AW, England (Formerly Etap Hotel Birmingham Airport)
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #59 of 118 Hotels in Birmingham
Price Range: £37 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel ibis budget Birmingham Airport 2*
Number of rooms: 120
Official Description (provided by the hotel):
Ibis Budget Birmingham Airport (soon ibis budget) is a low-cost hotel located at Birmingham International Airport. Book this hotel for a short walk from the hotel to the Airport, or easy access to the NEC or LG Arena. The hotel has 120 modern guest rooms, each with en-suite shower, air cooling and flat screen TV. Our Fraiche food outlet serves a good value all you can eat breakfast buffet every morning, and snacks and drinks are available 24 hours a day. 100% non-smoking hotel. Free Wi-Fi throughout hotel in guest bedrooms & public areas. Discounted NCP car park available. ... more   less 
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Also Known As:
Etap Birmingham

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