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“Good basic clean accomodation for an overnight stay” 3 of 5 bubbles
Review of Hotel ibis budget Birmingham Airport

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Hotel ibis budget Birmingham Airport
Ranked #49 of 117 Hotels in Birmingham
UK
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good basic clean accomodation for an overnight stay”
3 of 5 bubbles Reviewed 20 December 2011

Stayed for one night as going to a concert at the LG Arena which is really easy to get to & not far away. Staff very pleasant. Room basic but clean & shower very good. Separate toliet & hand basin. TV with limited channels but we weren't there for that. Breakfast basic but ok. Not bad at all for the price so book early to get best deal !

  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PGTIPS65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, 1 January 2012
Many thanks for the review.
I’m so glad that you had an enjoyable time during your stay.
I hope we can welcome you back to the hotel in the near future.
Kind regards,
Frederic Dumont
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,583 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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A TripAdvisor Member
4 of 5 bubbles Reviewed 19 December 2011

Basic hotel with few amenities or tea/coffee making in room. Bed very hard with thin mattress not offering great comfort.
However, clean and very convenient for airport and railway. Surprisingly quiet given location opposite airport terminal.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, 1 January 2012
Many thanks for your comments.
The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments.
Please note that we are in process of adding some Mattress Toppers in order to improve the Comfort of our beds. It should be roll out to the entire Hotel in the near future.
We look forward to welcoming you back in the near future.
Kind regards,
Frederic Dumont
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Offenham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 19 December 2011

excellent site for airport and great value if you book early on.Ibis hotel next door has a friendly staff and decent meals.Bar is reasonable their and staff have always been friendly.If you have time the breakfast for £3.75 it lets you have as much tea/coffee as you want plus cereal, toast etc.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 665josephine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, 1 January 2012
Many thanks for the review.
I’m glad you enjoyed your visit, and I hope we can welcome you back to the hotel very soon. Kind regards,
Frederic Dumont
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Merseyside, United Kingdom
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 18 December 2011

Don't expect to be greeted with a smile... or at all. The Duty Manager didn't say two words to me, other than "Sign this". The beds are hard as rocks, but the room layout is nice. Except I thought if there was a toilet (in a tiny little closet) then it was law to also have a sink, in the same room. My room, at least, didn't have that, and in fact, the whole setup was a little strange. The shower was like a walk out one right next to the bed. But it was clean and for 18 pounds for a night, it was pretty decent. Doubtful I'd stay again though, simply because the Duty Manager was so rude and manners cost nothing.

  • Stayed December 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank alapickles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, 1 January 2012
Many thanks for leaving your thoughts here.
We appreciate all feedback and are glad you enjoyed your stay.
Please rest assured that I have taken note of your comments and the matter has been addressed with the Night Duty Manager.
I would like to apologise for the bad service you may have received on this occasion. Please note that we usually receive very positive comments from guests regarding our high level of Customer Service.
I hope you will give us another try and that we can welcome you back to the hotel in the future.
Kind regards,
Frederic Dumont
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 December 2011

We have now stayed at this etap hotel 7 times in the last 18 months and neither my wife nor myself can fault it. We have also stayed in other Etap's in Spain & France and have been equally as pleased.
The location for either terminal, the L.G.arena or N.E.C. is absolutely perfect.
Terminal 1 or 2 is literally a 2 minute walk across the car park.
The staff have always been extremely helpful, Professional and friendly.
Ok, it's a no "Frills" property. You get a nice clean room, bed, shower & television - what more do you need (or expect for £18 a night)?
Breakfast is also excellent value.

Adjacent hotels have restaurants and bars, should you need them.

I would not hesitate in going again or recommending the etap chain to anyone that appreciates value for money. If you want fancy toiletries and waiters that look like penguins then it's not for you!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank geojune126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, 1 January 2012
Thank you for your very kind words; they are very much appreciated.
We always welcome feedback and my team and I are glad that you've always enjoyed your stay with us.
We look forward to welcoming you back soon.
Kind regards,
Frederic Dumont
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke-on-trent, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 December 2011

Our flight was for 6.50am and we decided to stay at the Etap Hotel to allow for more sleep in the hotel instead of travelling. The room was very good and clean with soap and towels provided. There was a flat screen TV. No kettle though for hot drinks in the room but we knew that and had a travel kettle in our bag.

We hadn't pre-booked breakfast as we intended leaving about 5am to cross the car park to the airport. However, we were informed that breakfast started at 4am and was only £3.75 per person. A lot cheaper than in airport we think. So we enjoyed a varied breakfast buffet with hot and cold drinks.

We have already pre-booked this hotel for our return to UK (late evening) and again for our flight out in February (6.30am trip).

Each night cost only £18 in advance for us both.

Excellent value and thoroughly recommended.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Cindersmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, 1 January 2012
Many thanks for the positive comments.
I’m so pleased you enjoyed your stay with us, and we will welcome you again in the very near future.
Kind regards,
Frederic Dumont
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
County Meath, Ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 14 December 2011

Stayed here last year and the year before. Perfect if you're flying out early in the morning as you can leave the hotel and check in for your flight less than 10 mins. later. Staff are very nice/efficient and you have the option to eat dinner in the Ibis next door if that suits. Rooms clean and comfortable.

  • Stayed December 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Barney1874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, 1 January 2012
Many thanks for posting your positive comments.
I am happy to hear that you always enjoyed your stays and became a Regular Customer.
I look forward to your next visit.
Kind regards,
Frederic Dumont
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel ibis budget Birmingham Airport

Property: Hotel ibis budget Birmingham Airport
Address: Ambassador Road | Birmingham International Airport, Solihull, Birmingham B26 3AW, England (Formerly Etap Hotel Birmingham Airport)
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #49 of 117 Hotels in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel ibis budget Birmingham Airport 2*
Number of rooms: 120
Official Description (provided by the hotel):
Ibis Budget Birmingham Airport (soon ibis budget) is a low-cost hotel located at Birmingham International Airport. Book this hotel for a short walk from the hotel to the Airport, or easy access to the NEC or LG Arena. The hotel has 120 modern guest rooms, each with en-suite shower, air cooling and flat screen TV. Our Fraiche food outlet serves a good value all you can eat breakfast buffet every morning, and snacks and drinks are available 24 hours a day. 100% non-smoking hotel. Free Wi-Fi throughout hotel in guest bedrooms & public areas. Discounted NCP car park available. ... more   less 
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Also Known As:
Etap Birmingham

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