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“Good value friendly service”

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Hotel ibis budget Birmingham Airport
Ranked #53 of 118 Hotels in Birmingham
Level Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Good value friendly service”
Reviewed 8 June 2013

This is an excellent choice if you need a cheap place to stay just a short walk from the airport. Friendly staff, clean room, amazingly quiet considering how close it is to the airport. OK there is no kettle apart from that I could not fault this hotel and will certainly stay there again. As far as eating goes, if what the hotel offers does not suit, the airport outlets are close by. Some people need to get real, it's what it claims to be a budget hotel.

Stayed May 2013, travelled solo
Helpful?
Thank Colin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, 9 June 2013
Thank you for your great feedback, we are glad that you enjoyed your stay. We do hope we see you again in the near future.

Kind regards,

Robert Veldtman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Sheffield, United Kingdom
1 review
Reviewed 8 June 2013

We needed a hotel for one night as our flight was very early. This is a very convenient location especially if you have luggage to carry. We chose off-airport parking with a shuttle to the Terminal and then stayed at this hotel. It was extremely cheap for two people but of course it is also extremely basic. If you just need a place to rest your head and then get straight to the airport in two minutes then it is perfect.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Simunky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, 9 June 2013
Thank you for your review of our hotel after your recent stay- we are glad that you enjoyed your stay. We do hope we have the opportunity to welcome you back to our hotel in the near future.

Kind regards,

Robert Veldtman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2013

By far the worst hotel I have ever stayed in, the room didnt even have a bathroom. No soap. Bunk beds for two people, the bed looked like it would fall apart. the toilet was smaller than one you would find on an aeroplane. the bathroom was connected to the room, i could clean my teeth from the comfort of the bed. One towel to share for 2 people. Room smelt like piss. Awful. Wouldn't wish this upon my worst enemy.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarahstar123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, 9 June 2013
Thank you for taking the time to leave a review of our hotel after your recent stay.

I was disappointed to learn that your stay did not meet your expectations, and for this I would like to sincerely apologise. As a limited service budget hotel, we aim to offer excellent value combined with great service, and guest feedback is very important to us. All our bedrooms have en suite facilities with shower and separate toilet, and should have complimentary soap and two towels as standard in each room. I am currently personally looking into the housekeeping issues you experienced during your stay, as we aim to offer a high standard of housekeeping in our hotels with clean bedrooms.

Please do not hesitate to contact me direct at the hotel if you would like to discuss your stay in more detail. In the meantime, please be rest assured that we are addressing your concerns.

Kind regards,

Robert Veldtman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shrewsbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2013

If its great value with no frills you're after then this is the hotel for you. Despite being a budget hotel it has all the bases covered for a short stay even with food available and breakfast served from 4 am. And friendly service is included in the price!

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Sarahannem2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, 8 June 2013
Thank you for your great review- it is really encouraging to receive such positive feedback. We hope to welcome you back to our hotel in the near future.

Kind regards,

Robert Veldtman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bray, Ireland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 June 2013

Easiest and most convenient place to stay for early morning flights from Birmingham Airport - less than 5 minutes walk to the terminal building, Hotel was clean and room was OK. Staff were friendly and efficient.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank outandabout098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, 8 June 2013
Thank you for your feedback of our hotel. We are glad that you enjoyed your stay and found the hotel's service friendly and location convenient close to the airport terminal building.

We hope to welcome you back to our hotel on your next visit to the local area.

Kind regards,

Robert Veldtman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 June 2013

The room was booked for three adults, we were provided with a double bed and a bunk bed, the room was clean and modern. The room lacked some facilities such as a kettle and a hair dryer, but the main problem was that the third bed was not made. The bedding was simply placed on the mattress in plastic bags, although it is a budget hotel, I feel that they could still offer a much better experience. However, the all-you-can-eat breakfast was very nice and included into the overall price. The hotel staff were friendly and helpful and for one night the hotel was fine but for any longer than that would be too long.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rhian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, 8 June 2013
Thank you for reviewing our hotel- guest feedback is very important to us and we are glad that you enjoyed your stay.

Please note that as an Etap (Ibis Budget) standard, the third bunk bed is not made, however we supply all the necessary bedding and duvet in the room. We do hope we have the opportunity to welcome you back to our hotel in the near future.

Kind regards,

Robert Veldtman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stafford
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 June 2013

Just a short stroll to check-in and security from your bed! - and only about £2 return from train station into city after 6 pm - so handy if you want to spend an evening in town. Room is basic but has the essentials and is quiet. Staff are friendly and welcome you like they mean it!

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank DandAStafford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, 8 June 2013
Thank you for your great review- we are glad that you enjoyed your stay and that the hotel delivered on service and value.

We hope to see you again soon.

Kind regards,

Robert Veldtman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel ibis budget Birmingham Airport

Property: Hotel ibis budget Birmingham Airport
Address: Ambassador Road | Birmingham International Airport, Solihull, Birmingham B26 3AW, England (Formerly Etap Hotel Birmingham Airport)
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #53 of 118 Hotels in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel ibis budget Birmingham Airport 2*
Number of rooms: 120
Official Description (provided by the hotel):
Ibis Budget Birmingham Airport (soon ibis budget) is a low-cost hotel located at Birmingham International Airport. Book this hotel for a short walk from the hotel to the Airport, or easy access to the NEC or LG Arena. The hotel has 120 modern guest rooms, each with en-suite shower, air cooling and flat screen TV. Our Fraiche food outlet serves a good value all you can eat breakfast buffet every morning, and snacks and drinks are available 24 hours a day. 100% non-smoking hotel. Free Wi-Fi throughout hotel in guest bedrooms & public areas. Discounted NCP car park available. ... more   less 
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Also Known As:
Etap Birmingham

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