I have stayed at this hotel several times over the years due to its convenience right next to Birmingham Airport. However, standards have dropped each time I visit. At the outset, before Ibis took it over, it was really nice. They even provided miniature shampoo and conditioner bottles to welcome the visitor, It was of a far higher standard than Etap Hotels in France. This last time was, however, my worst experience there. There were so many problems that it is quite beyond belief that it happened at a hotel that can sometimes cost over £80 a night, although it was only £26 that I paid thanks to a special Winter discount. These were the problems : My room door card refused to open the lift or the stair doors; I had to swipe it about 20 - 30 times to open my room and the following morning, despite having been given 2 new cards, none of them opened my door and an employee had to use his mastercard to open it for me; the heating which comes from the air conditioner did not work at all so that it was uncomfortably cold in the middle of a frosty night; the window was not soundproofed so that I could clearly hear motorway traffic all night; and one of the towels had somebody else's dry.skin all over it so that when I tried to sue it to dry myself, my arm became covered with that dry skin. They had upgraded the TV system since my previous visits, but now, even thiugh they have far more channels, they have no foreign-language channels at all. They used to have TV5 from France. This is an Airport after all. There should be loads of foreign channels surely. Also, the Internet is super slow (you have to pay for a faster connection) and YouTube videos cannot be viewed.
At breakfast time, there was a large group of Eastern Europeans in the breakfast area fingering all the food and not using the tongs that had been placed there to handle the croissants, cakes etc. The orange-juice machine is located behind a thick pillar so that you can't easily get at it whereas the glasses and mugs are hiding under the table in such a way that they are invisible.
In my opinion, this hotel falls well below expected standards for the usually high price that they charge. After all, I am on my way to Thailand and there, I can stay in an absolutely beautiful guesthouse with character with none of the afore-mentioned problems for as little a £5 a night.
The worst thing that ever happened to Etap was the Ibis takeover. I hate to think what further deterioration there will be by next time. Maybe I should look for a different place to hangout or time my flights so that no overnight stay is necessary in Birmingham.
- Official Description (provided by the hotel):
- Ibis Budget Birmingham Airport (soon ibis budget) is a low-cost hotel located at Birmingham International Airport. Book this hotel for a short walk from the hotel to the Airport, or easy access to the NEC or LG Arena. The hotel has 120 modern guest rooms, each with en-suite shower, air cooling and flat screen TV. Our Fraiche food outlet serves a good value all you can eat breakfast buffet every morning, and snacks and drinks are available 24 hours a day. 100% non-smoking hotel. Free Wi-Fi throughout hotel in guest bedrooms & public areas. Discounted NCP car park available. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, ACCOR, Hotels.com, Booking.com, Traveltool, S.L.U., Odigeo, Priceline and HotelQuickly so you can book your Hotel ibis budget Birmingham Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Etap Birmingham