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“Great rooms though staff Make the Stay”

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Hotel ibis budget Birmingham Airport
Ranked #57 of 118 Hotels in Birmingham
Reviewed 17 February 2014

Just a quick review of my recent stay in the Etap Birmingham Airport Hotel.
Very convenient hotel for the airport as a stone throw not even a minutes walk from the front door, Mono rail from the airport directly to the Birmingham Int train station and the NEC (We were here for the annual BETA Trade Show), Didn't even have to get my hair wet.
The hotel its self for a basic budget is fab, rooms are clean, free Wifi which was faultless (I could stream netflix no bother) Shower, Free View, Iron on the 2nd Floor and Hair driers from reception.
A special wee mention to Matthew on reception who was great and Armit night shift who also was fab, the service you would expect to receive from a 4* plus and an asset to the hotel.
Will be back next year and would defiantly recommend.

Room Tip: Hair Driers from Reception & Iron on the 2nd Floor.
  • Stayed: February 2014, travelled on business
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Thank xoxhunibeexox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this reviewResponded 8 March 2014

Thank you for your kind comments. We are glad that you enjoyed your stay, and hope to see you again soon.

Kind regards,

Robert Veldtman
General Manager

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764 - 770 of 1,681 reviews

Reviewed 15 February 2014 via mobile

Booked this room last minute after our flight got redirected to Birmingham and couldn't face long drive late at night. Paid £49 which did not include breakfast. Room was clean but very basic, felt more like a dormitory. Couldn't find a bin in the room and there were no tea and coffee making facilities. You can get free tea&coffee downstairs though. The bed was ok but too hard for my liking. We were also disturbed by the housekeeping staff who knocked on the door at 9am and it was generally noisy during the morning. On the plus side the location is great opposite the airport and it was clean. Might stay again if had an early flight and for a better price.

Stayed: February 2014, travelled as a couple
Thank JimBobGlossop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this reviewResponded 9 March 2014

Thank you for your valued feedback. I was disappointed to learn that your recent stay did not exceed your expectations, and for this I would like to offer my sincere apologies. We have noted your comments and are working hard to improve on the points that you have raised.

We hope we have the opportunity to welcome you back to reinstate your faith in us.

Kind regards,

Robert Veldtman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

The ETAP Hotel Birmingham Airport/NEC (soon becomes an Ibis budget) is a pretty nice, cheap hotel directly at the airport, you can go by feet, just around the corner of the airport exit.
The room was fine and good in size, colourful, with shower and toilet, flatscreen TV, WiFi for free and an optional breakfast (which we did not make use of but it looked quite good).
If you have an appointment or event at the NEC area it's just about 7mins by taxi/car.
Just 4 Points for location because if you want to go to town/center it's not central, you always have to go by bus or taxi then.
The staff is nice, hairdryer can be borrowed for a 10 GBP deposit.
The room was very clean and though directly at the Airport not noisy.

  • Stayed: February 2014, travelled with friends
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Thank Sabine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this reviewResponded 8 March 2014

Thank you for your valued comments. We are delighted that you enjoyed your stay, and hope to welcome you back in the near future.

Kind regards,

Robert Veldtman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2014

This hotel was everything I could hope for for the price we paid......which was £25 for the night. Room was required for early flight to Barbados late January 2014.
Staff were pleasant and helpful, room was spotless. Best thing was that it was only a 5 minute walk to Departures. We had bite to eat at airport in the evening and breakfast there after checking in our hold luggage. It was quiet and I cannot think how anyone could complain about this hotel in any aspect if their room was as clean and quiet as ours was.

Room Tip: our room was quiet - it faced MAGLEF
  • Stayed: February 2014, travelled as a couple
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Thank chris r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this reviewResponded 8 March 2014

Thank you for your kind comments. We are glad that you enjoyed your stay, and hope to see you again soon.

Kind regards,

Robert Veldtman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2014

  • Stayed: February 2014, travelled as a couple
    • Value
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Review collected in partnership with Accorhotels.com
Thank ejsibbit
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this reviewResponded 9 March 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 9 February 2014

Booked a double room two weeks ahead of our early morning Airtours flight to Barbados and as the hotel is situated @ 200 yards from the terminal, it proved to be ideal. The room rate was only £29.00/night , albeit, it is a no frills hotel. The bed was very comfortable and the room was quiet. There are no tea/coffee facilities and the bathroom toiletries only has a small bar of soap available, although I understand that additional toiletries are available (at a price) in the reception. Staff were friendly and efficient.
Dinner can be eaten in either the Novatel or the Ibis next door to the Etap. Breakfast is available at the Etap at @ £4.95, which equates to good value.
We parked our car in short and multi-carpark 2, which is approx 100 yards from the hotel entrance - ideal if one is carrying bags etc. Would definately use this hotel again, given its location and room rate.

Room Tip: High floor room are best
  • Stayed: January 2014, travelled as a couple
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1  Thank Taffy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this reviewResponded 9 March 2014

Thank you for your valued feedback. We hope to welcome you back to our hotel in the near future.

Kind regards,

Robert Veldtman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2014

  • Stayed: January 2014, travelled solo
    • Value
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Review collected in partnership with Accorhotels.com
Thank awilliams90
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this reviewResponded 8 March 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hotel ibis budget Birmingham Airport

Address: Ambassador Road | Birmingham International Airport, Solihull, Birmingham B26 3AW, England (Formerly Etap Hotel Birmingham Airport)
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #57 of 118 Hotels in Birmingham
Price Range: £43 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel ibis budget Birmingham Airport 2*
Number of rooms: 120
Official Description (provided by the hotel):
Ibis Budget Birmingham Airport (soon ibis budget) is a low-cost hotel located at Birmingham International Airport. Book this hotel for a short walk from the hotel to the Airport, or easy access to the NEC or LG Arena. The hotel has 120 modern guest rooms, each with en-suite shower, air cooling and flat screen TV. Our Fraiche food outlet serves a good value all you can eat breakfast buffet every morning, and snacks and drinks are available 24 hours a day. 100% non-smoking hotel. Free Wi-Fi throughout hotel in guest bedrooms & public areas. Discounted NCP car park available. ... more   less 
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Also Known As:
Etap Birmingham

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