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“Terrible place”
Review of The Vaults

The Vaults
Ranked #808 of 2,275 Restaurants in Birmingham
Price range: US$30 - US$80
More restaurant details
Restaurant details
Good for: Business meetings, Romantic, Local cuisine, Bar Scene
Dining options: After-hours, Dinner, Reservations
Neighbourhood: Ladywood
Description: With the rich surroundings of Birmingham���s Jewellery Quarter as its backdrop, The Vaults is among the city���s most celebrated restaurants. Set below a Victorian building one might expect gloom, but this restaurant is utterly contemporary, comfortable and light. Panton S chairs and seriously arty photography show an eye for design and style while brick arches furnished with sofas provide cosy spaces for romantic cocktails or swapping gossip. Headed up by Keith Brown, who comes via Bank and The Jam House, the kitchen provides a stunning British and European menu reliant on local, fresh and quality produce and simple, sympathetic and unfussy techniques. An impressive selection of wines and champagnes are the icing on The Vaults��� extremely tempting cake.
Reviewed 30 March 2014

Went for my sisters 50th bday food was nice but cold they couldn't cater for 16 people , drinks were expensive the bar didn't know what they were doing , hired a booth and drinks kept disappearing by staff . Staff were abrupt and aggressive when approached , when I approach the management they were unprofessional and really poor . My advice is Birmingham is a big place do your research and find a place that deserves your money !!!


4  Thank Warren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (303)
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197 - 201 of 303 reviews

Reviewed 30 March 2014 via mobile

Party of 15 for a 50th party.
Meal was alright nothing special, food was cold after waiting over an hour .. they didnt want to change the meal when they finally asked if everything was ok and just said sorry!?
We then went for a drink and a dance .. all night full drinks went missing from a booth we had hired!!!
It then came to our attention that the glass collectors was taking our drinks and tipping them down the sink!!!
The glass collectors then got very rude and confrontational! The glass collectors Proceeded to be rasist to me and punched another member of our party in the face for no good reason .. WARNING PLEASE DO NOT GO STAFF ARE VILE AND UNHELPFUL, FULL OF ATTITUDE AND VIOLENT !!!!

6  Thank Stacie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2014

The restaurant is located down some stairs just off the street so you feel as though you're going underground. When we first walked in the restaurant was empty but we were greeted by one member of staff behind the bar and another member or staff eating dinner at the bar. The member of staff eating the dinner took us to our booth. It had been set up in a romantic setting for us and was done really nicely.

The food was OK, I'd say good value for money.

The atmosphere and setting made the place more special.

Good value for money and nice setting for a romantic meal.

    • Value
    • Atmosphere
    • Service
    • Food
Thank B11BA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2014

Booked a table for six, however we were running late, called four times to let them know and no one answered, arrived ten minutes late but they still kept our table.
We we're served by a waitress called Jessica and she was fantastic, didn't bother us to the point of frustration, always asked if we were ok, very friendly, very approachable and fun as a waitress.

The food was amazing, tasty, cooked to perfection, came out on time, just perfect.

Ordering was fast, paying the bill was fast.

Scenery was beautiful, romantic, posh, expensive looking. Heart melting.

I genuinely can't fault The Vaults.
You get what you pay for. Perfection.

Thank Manisha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2014

An amazing restaurant than until today i have never heard of! Amazing food! Good atmosphere, very clean, polite staff overall perfect! The food was so good and came very quickly! a must recommend to anyone!

Thank Jgreaves18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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