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Reviews (2,122)
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Reviewed 11 October 2011

Having used a 4* hotel at the NEC for our annual visit to The Horse of the Year Show for the past 6 years, my friend and I decided that the price had got out of hand and tried the Ibis for the first time this year. What an excellent decision it turned out to be! We knew we wouldn't be spending much time in the hotel, so the main priority was ease of access to the LG Arena. And it was easy - Skyrail from the airport, a short walk and you're there. And the Skyrail runs from 5am until 2am.

The hotel itself was a very pleasant surprise. Check in/out was quick and efficient (much better than we were used to in the other hotel). The room was spotlessly clean and, although it wasn't huge, had everything we needed. Don't be put off by negative comments regarding the beds, or indeed by the appearance of the beds - we found them comfortable and slept well. If you keep the window closed, there's very little noise from the airport. The bathroom "pod" is a small space but, again, has everything you need and was immaculate. And the shower was excellent - roomy and plenty of power!

As far as meals go, we only had one breakfast and it was fine. Help-yourself buffet with continental and hot choices on offer. Again, staff were efficient - tables were cleared quickly and the buffet constantly topped up, so no complaints there either.

All in all, the Ibis was excellent value for money. We had a pleasant stay and will definitely not be returning to the other hotel!

  • Stayed: October 2011, travelled with friends
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Thank Toberelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisBhxAirport, Manager at Ibis Birmingham Airport - NEC, responded to this reviewResponded 17 October 2011

Thanks for your review. I am glad you had a good stay with us at Ibis Birmingham Airport and I hope to see you on your next trip.

Kind regards,

Jeremy Vrancken
Acting General Manager

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Reviewed 11 October 2011

Stayed at the Ibis while attending Naidex at the NEC this spring. Had a hard time finding a wheelchair accessible room at short notice, and the Ibis came up trumps. Lovely wood floor - fantastic no friction for wheelchair users and the bathroom although small was brilliantly laid out with a proper roll-in shower. From the 5th floor I could watch planes taking off from my bed but even though they were only a couple of hundred metres away I couldn't hear a thing with the windows shut - amazing! Beds are fairly low and this caused difficulties for my Personal (care) Assistant who got a very sore back from bending down to help me.

If you drive here you'll need to budget a substantial extra amount for the extortionate parking (not owned or provided by the hotel) - there was NO disabled parking available anywhere within reasonable distance of the hotel, and the carpark opposite was hugely expensive and lacked dropped kerbs for wheelchair access. Not the hotel's fault in the slightest but it was a really big problem for me, caused a lot of extra stress and for that reason I wouldn't ever stay here again while driving (if travelling by train you're fine).

Staff were friendly, breakfast was tasty, honestly the only negative was the horrible car parking. They do a good baked potato, too! Suggest hopping on a train into central Birmingham for dinner if you're staying a few nights and want some more variety - it's an easy, short trip with low fares and was worth it to have lots more options.

For the unwary - the airport is theoretically next door to the NEC but it's a relatively long and awkward trip involving a monorail/shuttle train thingy, a bit of a walk and then a courtesy bus or a much longer walk to get to the exhibition centre - this is very much NOT one of the on-site hotels. May or may not be a problem for you (I really rather liked going on the little train every day) but it's not a nice surprise if you thought you'd have a 5 minute walk...

Room Tip: Disabled travellers who travel with a personal care assistant should ask about the adjoining "carer's room" provided with (some of?) the accessible bedrooms - very handy!
  • Stayed: April 2011, travelled on business
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Thank FlyingMeeces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisBhxAirport, Manager at Ibis Birmingham Airport - NEC, responded to this reviewResponded 17 October 2011

Many thanks for letting us know your thoughts, we really value your feedback. I hope we will have the pleasure of welcoming you back to Ibis Birmingham Airport in the future.

Kind regrds,

Jeremy Vrancken
Acting General Manager

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Reviewed 9 October 2011

This was our second stay at this hotel, and again included a parking deal. Can't fault the place for what we paid. Had a nice meal in the hotel restaurant. The Novotel next door has a few more facilities, but as we were only at the Ibis for one night, this wasn't an issue and not work paying the extra cost, though we have stayed at the Novotel before. Ideal for the short walk to the airport in the morning, no waiting for transport.

  • Stayed: September 2011, travelled as a couple
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Thank Mountino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisBhxAirport, Manager at Ibis Birmingham Airport - NEC, responded to this reviewResponded 17 October 2011

Happy to hear that you enjoyed your stay at Ibis BIrmingham Airport and I hope to see you on your next trip.

Kind regards,

Jeremy Vrancken
Acting General Manager

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Reviewed 9 October 2011

Very comfortable hotel
24/7 restaurant on site with adequate menu.
TV alarm for early starts
drop-off "parking" next the entrance
only a short walk to airport terminal to catch a flight.
Arrivals/departures screen in Reception
Staff very helpful - switched-on manager
I have stayed at this Ibis about every 6 weeks for last year and barring one slow-to arrive desert ( which was suitably compensated) it has been consistently very good.
Book early for cheap deals.

  • Stayed: October 2011, travelled with friends
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Thank Peter-CT7ADL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisBhxAirport, Manager at Ibis Birmingham Airport - NEC, responded to this reviewResponded 11 October 2011

Thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Ibis BIrmingham Airport. We look forward to welcoming you back to the property in the near future.

Kind regards,

Jeremy Vrancken
Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2011

We stayed here for two nights whilst attending the Horse of the year show at the NEC , it was clean , excellent value , everything you need for a night away . Location was excellent ... A one minute air rail ride to the train station and a few minutes walk ( all inside ) to the NEC , very easy !
Only British is the beds are v hard ! But we asked for an extra duvet and slept on top of that and it was much much comfier !!! Parking is quite dear as it's airport prices , but the hotel will do you a discount , it cost us £20 from tue noon to 10.30 am thurs so not too bad !

  • Stayed: October 2011
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Thank ferret40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisBhxAirport, Manager at Ibis Birmingham Airport - NEC, responded to this reviewResponded 11 October 2011

Thank you very much for taking the time to post your thoughts on here. I am glad you enjoyed your visit, and I hope we can welcome you back at Ibis Birmingham Airport very soon.

Kind regards,

Jeremy Vrancken
Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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