This was a late, one night only, booking for a business trip, but from start to finish it was a comedy of errors. Probably dinner and checking out was the best. Dinner was busy, but no excuse for not providing cutlery and then stating they would get it only to not return. I asked again when someone appeared 20 minutes into the meal, with apologies a knife and fork turned up, but as the dinner was cold, it was returned. It came back and the veg was still cold. I asked several times for the manager, who never appeared. At checkout the next morning, I was going to be charged for breakfast, when I asked how they knew I had breakfast, they said they ask everyone, but they hadn't, funny!!
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- Also Known As:
- Ibis Birmingham Airport Hotel Birmingham