Well, where to start! I will say at the start that I never got as far as staying here. There was a problem with my booking which was not of my making, and it appears that somewhere between the internet and the hotel the date of my reservation had altered.
They would not consider that it was anyone but my fault. They were not at all helpful, refused even to consider contacting anyone to see if there was any way to help, and just stared blankly at me until I left.
I then left, and in something of a state, called in at the Arden Hotel. What a difference! Kind, helpful and although they had no room they immediately offered to phone around to find me somewhere to stay. Guess where I'll be staying next time!
- Reservation Options:
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- Also Known As:
- Ramada Encore Birmingham Nec Hotel Birmingham